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VC3 Service Advantage

Isn't it time you focus on your customers, instead of your technology?

VC3's Service Advantage offers a proactive approach to Information Technology (IT) consulting where our 24x7 Technical Assistance Center can identify, minimize, and even eliminate potential IT problems before your organization is impacted.

Keeping up with the latest technologies can be challenging.

  • Are you confident your technology staff has the skillset necessary to effectively handle all aspects of technology?
  • How do you know your IT staff is doing a good job? Should it take 2 hours or 20 hours to upgrade your accounting package?
  • What are the negative impacts of outsourced IT support on your organization? Do they only come when something breaks? What incentive do they have to fix the solution permanently?

Would you like to get out of the IT business so you can focus on your customers?

VC3's Service Advantage is your answer.

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Worrying about your technology is a thing of the past.

VC3's IT managed services solution, Service Advantage, offers a proactive approach to IT support where our 24x7x365 Technical Assistance Center (TAC) can identify, minimize, and even eliminate potential IT problems before your organization is impacted.

Get the most out of your IT support budget by leveraging VC3's proactive approach to IT. Every Service Advantage customer has a dedicated Virtual Chief Information Officer (VCIO) with real world business experience who focuses on making sure your IT supports your goals.

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Our VCIOs bring critical components to your organization.

  • Real world business experience.
  • Technical breadth and expertise of best of breed solutions and best practices.
  • Management of present and future strategic IT planning.
  • The ability to move your organization to a proactive environment.

What else sets us apart?

  • MAC, Linux and iSeries support by certified engineers with hands on experience.
  • Key performance monitoring to ensure your network is performing efficiently, not just whether it is up or down.
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Our comprehensive package of services includes:

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What our customers are shouting from the rooftops:

  • One way to maximize our IT investment continues to be through VC3's managed IT services solution, Service Advantage. VC3 has provided value through effective remote administrative, proactive systems management, and strategic initiatives. The City has been able to reduce reactive support costs and focus on emerging technologies.

    Nick Shorter, Administrative Services Director, City of Sumter

Ready to start focusing on your business and not your IT?

We can help. Call now and talk to a VC3 representative.


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