How can you excel with Managed Support Services?

In today's world, computers are critical to how we work and how we live. VC3 is there to support your world, providing 7x24x365 maintenance and support. VC3 offers a managed support service that will help you save on both operational costs as well as employee efficiency.

Components:

7x24x365 Managed Services

  • Monitor and provide remote and onsite troubleshooting of PCs, servers, and networks 24 hours a day, 365 days a year. (Includes Mac, Linux and iSeries Support)

Monitoring Services

  • VC3 offers a turnkey solution that provides secure, robust 24x7 network monitoring for immediate corrective action to prevent issues or loss of data. To facilitate a variety of our Customers’ needs, VC3 can centrally monitor any server, network, IP Telephony, or other SNMP capable device, whether in your local network or at a remote site.

Managed Security Services

  • VC3’s Managed Security Services can proactively identify vulnerabilities, provide corrective action recommendations and mitigate threats across your organization. By deploying our technology platform, you will have greater risk insight that will allow you to increase the decision making process to help allocate the right resources against the most dangerous threats.

Automated PC Maintenance

  • VC3 manages your PCs to help maintain optimal performance which saves time and increases efficiency.

Increased Security

  • Leveraging over 15 years of IT service, we configure your environment to minimize the potential impact of external threats from spyware, malware and hackers.

If all that your IT support can accomplish is to keep everything running, then they are not providing the level of service you need to position your organization for success. You need to know how technology can enable your organization to meet its goals and you need it explained to you in business terms, not techno-babble. Our VCIOs are experienced IT Managers that can provide you with the advice and guidance you need.

Virtual CIO Services: 

  • Budgeting: Alignment of your technology budget with your roadmap.
  • License Management: Responsible for managing and maintaining software inventory documentation in order to ensure license compliance.
  • Policy Review/Liability Analysis: Implement policies to protect against unauthorized access. Some examples are policies regarding internet usage and password policies.
  • Contractor Vendor Management: Your VCIO will act as your liaison with external IT Vendors,saving you time and money.
  • Research and Purchasing: Provide research and procurement of IT equipment.