Believe it or not, remote work existed long before COVID-19. However, limited technology, the gradual development of the internet, and long-ingrained cultural work habits meant remote work was more of a luxury than a necessity for decades. Flash forward to today and remote work is no longer a luxury: it’s a preferred way of working […]
As the pandemic dies down, more people get vaccinated, and social distancing mandates lift, we will find ourselves returning to normal. That means returning to the office, returning to meetings, and returning to business and social events. That also means lessening the amount of time we spend videoconferencing. Why is that such a relief? Before […]
Most of us are forced into trying it now. Many of us are intrigued by the idea of it even after quarantine. But what does a long-term remote work strategy really look like? Too often we’re offered a remote work blueprint from highly successful tech companies like Google, Shopify, and Amazon. But what is possible […]
For many municipalities, having employees working from home is a major cultural and technical shift that may last much longer than the pandemic. Whether thinking about the short-term or long-term impact, working from home requires a strong IT helpdesk. What qualities will you need in an IT helpdesk to make sure that working from home is as seamless an experience for employees as possible—especially if it’s the “new normal”?
The biggest cybersecurity threat to your organization is unprepared employees. What do I mean? Regardless of where your organization is in its cybersecurity journey, one thing continues to be abundantly clear. Your employees must be adequately prepared to identify phishing attacks and sound the appropriate alarm. A cybersecurity firm found that 90% of data breaches […]
Disruption. That word is an understatement when we talk about what municipalities have experienced over the last few months. As employees work from home for extended periods of time, your business continuity can become impacted by this disruption. Depending on the strength of your IT infrastructure, tools, and support, you will adapt to this disruption smoothly or…not so smoothly. If you’re having a rough ride so far, then ask yourself these 5 questions.
A recent PWC study found that 83% of organizations do not have systems and processes in place to keep track of its employees. Maintaining team visibility is a major challenge for most organizations and it becomes even more difficult when suddenly thrust into working remotely. Many organizations are now asking themselves, “how do I keep my team organized, have visibility into their progress, and working cohesively while separated?” It’s a tall order but […]
If people are not used to working remotely and you’re not used to supporting remote workers, you may not realize that various security vulnerabilities exist that don’t necessarily appear at the office. Teleworking introduces increased cybersecurity risks as employees work from home with their personal computers. Here are some areas you need to assess.
While some tech-savvy people might take naturally to video conferencing, many employees might be struggling with this technology. Video conferencing can really help your municipal operations during this crisis, but you want to make sure it’s safe, secure, and easy for employees to use. Let’s look at several components of video conferencing that will help your employees.
The biggest cybersecurity threat to your organization is unprepared employees. What do I mean? Regardless of where your organization is in its cybersecurity journey, one thing continues to be abundantly clear. Your employees must be adequately prepared to identify phishing attacks and sound the appropriate alarm. And it’s the organization’s responsibility to provide that training […]