Service Desk Guide
Click here for our step-by-step guide to the Customer Portal.
How to Contact the Service Desk
An Incident or Service Request may be created via the following methods:
- Email: Simply create a ticket by sending an email to firstname.lastname@example.org. Please include specific information pertaining to your issue.
- Web: Customers can create a ticket via our Customer Support Portal: http://connect.vc3.com/support
- Phone: To speak with a Service Desk engineer please call 803.978.2707 or toll-free 800.422.5941