VC3 Hosted VoIP User Guides
- Logging Into the Voice Portal
- How to Set Up Call Forwarding and Simultaneous Ring
- Setting Up Email Notifications for Voicemail
- Setting Up Voicemail
- Personal Voice Portal Quick Reference Guide
Assists end users in: accessing voice portal for voicemail, activating CommPilot Express profile settings, recording personalized names, making calls, and password changes. - Conferencing Quick Reference Guide
Instructs end users on how to manage the web-based conferencing application. - Assistant Enterprise Quick Reference Guide
Provides an at-a-glance overview on how to use the Assistant Enterprise Telephony Toolbar. - Assistant Enterprise Download Guide
Step-by-step instructions for downloading the Assistant Enterprise Telephony Toolbar. - Special Calling Features Quick Reference Guide
Provides end-users with instructions on how to use such features as Call Transfer, Three-Way Call, Call Hold, and other Feature Access Code calls. - Call Center Quick Reference Guide
Provides an at-a-glance overview on how to use the CallCenter Agent and Supervisor Clients. - Hosted Thin Call Center User Guide
Provides an at-a-glance overview on how to use the Thin Call Center Agent and Supervisor Clients. - Call Center User Guide
Provides in-depth step-by-step procedures and reference information for Call Center. - Fax Quick Reference Guide
Designed to provide steps on how to install, configure and use the VC3 Voice Hosted VoIP Fax over IP Printer Driver . - VC3 Hosted VoIP End-User Training Documentation for Cisco 5xx IP Phones
This End-User Training Guide for Hosted VoIP is designed to provide steps on how to use the basic functions of the Cisco 5xx IP Phone. - VC3 Hosted VoIP End-User Training Documentation for Cisco 7940/60 IP Phones
This End-User Training Guide for Hosted VoIP is designed to provide steps on how to use the basic functions of the Cisco 7940/60 IP Phone.
Support
If you experience login issues, please contact the VC3 Service Desk at:
(803) 978-2707 (Columbia) or (800) 422-5941 (toll-free)