Senior Systems Engineer

Are you ready to take your IT career to the next level?  Are you ready to work with an IT company, instead of a company that has an IT department?  Are you passionate about mentoring, problem solving and customer service?  

Senior Systems Engineers for VC3 are a part of adept teams that provide resolutions to technical issues across a wide scope of customers, with an extensive array of technical environments and within our cloud.  This position will provide on-site technical support for clients located in Atlanta, GA, and remotely for clients throughout the country. This position will allow you to work alongside some of the most talented engineers in the southeast and afford you the opportunity to grow with a stable managed services provider that has a 25-year history of providing a full range of IT solutions and that is continuing to expand its operations.

As a Senior Systems Engineer you will be looked to for technical guidance and support from your team members, and will serve as an escalation point for complicated technical issues.

Here’s what we need from you:
  • High School diploma required; associate’s or bachelor's degree preferred
  • 6+ years experience in information system design, installation, configuration, troubleshooting, maintenance and documentation; office automation/productivity applications specification, installation, operation, and maintenance
  • Strong knowledge of current IT concepts, issues, practices, methodologies, and trends
  • Good problem solving and decision-making skills; ability to understand and analyze complex issues
  • Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality
  • Ability to deal effectively with customers, vendors, and peers
  • Desire to make a difference!
These are the technical skills that you will need to have:
  • Knowledge of Microsoft server and client operating systems (Server OS: 2008, 2012 and 2016; Client OS: Windows 7, 8 and 10)
  • Knowledge of Microsoft Active Directory infrastructure and maintenance
  • Installation, upgrade, and maintenance of Microsoft Exchange 2010 / 2013 / 2016
  • Knowledge of cloud services such as Office 365, Azure, Google Apps and Amazon Web Services
  • General understanding of internet protocols including DNS, SMTP, POP3, IMAP
  • Basic TCP/IP troubleshooting knowledge
  • Installation and troubleshooting of desktop client applications including Microsoft Office Suite and various antivirus clients
  • Installation, configuration and maintenance of enterprise backup solutions
  • Understanding of Client and Server hardware configurations including redundancy and RAID architectures

The following aren't required, but are highly desirable:

  • Citrix experience
  • VMware ESX and Hyper-V server experience
  • Microsoft SQL server administration experience
  • Experience with Storage Area Networks (iSCSI/Fiber Channel)
  • Familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security
  • Familiarity with ITGlue and the ConnectWise product suite (specifically Manage and Automate)
  • Experience as a team lead or as an escalation point
And, here is some additional info you will want to know:
  • Travel Requirements: local, some overnight
  • Work Schedule: typical business hours (Monday-Friday 8a-5p) plus participation in paid 7x24 on-call rotation (currently a 10 week rotation)
  • Applicant selected will be subject to a criminal, credit, and department of motor vehicles background checks and must meet eligibility requirements for access to classified information
  • VC3 offers a great benefits package, including 401k matching

Job Location
Atlanta, GA, 30303
Date posted
January 8, 2021
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Position: Senior Systems Engineer

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