Municipal Pulse

Business intelligence for municipalities

Municipalities have an on-going challenge to provide high quality public services while managing their performance. According to a survey by the International City/County Management Association, 73% of cities indicated they would benefit from defined key performance indicators but only 43% of cities are using benchmarks to assess performance.

VC3’s Municipal PulseTM can extract key performance indicators from your existing systems and make them visible and useable for your staff. By leveraging the expertise of VC3 combined with the powerful business intelligence of Municipal PulseTM, you can put your existing data to work for you.

Assess Your Current Data

  • Understand your current metrics 
  • Suggest ICMA standard benchmarks
  • Assess your data systems

Continue to Manage

  • Regular refreshes of data
  • Track performance trends over time
  • Increased staff buy-in and awareness of key performance indicators

Improve Your Performance

  • Compare your performance against benchmarks
  • Spot areas of strength and ones needing improvement
  • Adjust benchmarks to reach new goals