Municipal Pulse™

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Business Intelligence for Municipalities

Municipalities have an ongoing challenge to provide high quality public services while managing the performance and productivity of their staff.

According to a survey by the International City/County Management Association, 73% of cities indicated they would benefit from defined key performance indicators (KPIs) but only 43% of cities are using benchmarks to assess performance.

VC3’s Municipal Pulse™ can extract key performance indicators from your existing systems and make them visible and useable for your employees. Built on Microsoft Power BI, Municipal Pulse™ provides key metrics for your municipality’s primary operational areas such as Public Safety, Public Works, Building Permits and Parks & Recreation.

By leveraging the expertise of VC3 combined with the powerful business intelligence of Municipal Pulse™, you can easily see your metrics and monitor performance changes over time.

Make Sense of Your Data

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Assess Your Current Data

  • Understand your current metrics
  • Assess your data systems
  • Establish goals and KPIs across the organization

Improve Your Performance

  • Spot areas of strength and ones needing improvement
  • Adjust performance exceptions to reach new goals
  • Align your metrics with your strategic direction

Results-Oriented IT Support

  • See regular refreshes of data
  • Increase staff buy-in and awareness of key performance indicators
  • Measure, compare and track performance trends over time against standard benchmarks