Business Intelligence for Municipalities
Municipalities have an ongoing challenge to provide high quality public services while managing the performance and productivity of their staff.
According to a survey by the International City/County Management Association, 73% of cities indicated they would benefit from defined key performance indicators (KPIs) but only 43% of cities are using benchmarks to assess performance.
VC3’s Municipal Pulse™ can extract key performance indicators from your existing systems and make them visible and useable for your employees. Built on Microsoft Power BI, Municipal Pulse™ provides key metrics for your municipality’s primary operational areas such as Public Safety, Public Works, Building Permits and Parks & Recreation.
By leveraging the expertise of VC3 combined with the powerful business intelligence of Municipal Pulse™, you can easily see your metrics and monitor performance changes over time.
Make Sense of Your Data
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Assess Your Current Data
- Understand your current metrics
- Assess your data systems
- Establish goals and KPIs across the organization
Improve Your Performance
- Spot areas of strength and ones needing improvement
- Adjust performance exceptions to reach new goals
- Align your metrics with your strategic direction
Results-Oriented IT Support
- See regular refreshes of data
- Increase staff buy-in and awareness of key performance indicators
- Measure, compare and track performance trends over time against standard benchmarks