Systems Engineer

Sumter, SC

Systems Engineers for VC3 are a part of adept teams that provide resolutions to technical issues across a wide scope of customers, with an extensive array of technical environments and within our cloud. This position will allow you to work alongside some of the most talented engineers in the southeast and afford you the opportunity to grow with a stable managed services provider that has a 20 year history of providing a full range of IT solutions and that is continuing to expand throughout the southeast. We are seeking a Systems Engineer position in Sumter, SC. The Systems Engineer for VC3 provides first and second level support for a client located in Sumter, SC on all technical inquiries and will be physically located at the client site. The Systems Engineer will respond to and investigate end user inquiries, concerns and issues via phone, remote access, and in person in a timely and courteous manner. This position will recommend or perform actions to correct problems based on knowledge of systems. This position will report to the client site in Sumter on a daily basis. Travel to Columbia will be required for training, meetings, and as needed, with mileage reimbursed.

Here’s what we need from you:

  • high School diploma required; associate’s or bachelor’s degree preferred
  • experience in information system design, installation, configuration, troubleshooting, maintenance and documentation; office automation/productivity applications specification, installation, operation, and maintenance
  • strong knowledge of current IT concepts, issues, practices, methodologies, and trends
  • good problem solving and decision making skills; ability to understand and analyze complex issues
  • must be passionate about technology and delivering the highest level of customer service
  • self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality
  • ability to deal effectively with customers, vendors, and peers
  • desire to make a difference!

These are the technologies you need to know:

  • knowledge of Microsoft server and client operating systems (Server OS: 2008 and 2012 Client OS: Vista, and Windows 7, 8 and 10)
  • knowledge of Microsoft Active Directory infrastructure and maintenance
  • installation, upgrade, and maintenance of Microsoft Exchange 2010 / 2013 / 2016
  • general understanding of internet protocols including DNS, SMTP, POP3, IMAP
  • basic TCP/IP troubleshooting knowledge
  • installation and troubleshooting of desktop client applications including Microsoft Office Suite and various antivirus clients
  • ability to use appropriate tools to identify and remove spy-ware, ad-ware and viruses
  • remote troubleshooting using Remote Desktop, VNC, PC Anywhere
  • installation, configuration and maintenance of enterprise backup solutions
  • understanding of Client and Server hardware configurations including redundancy and RAID architectures

The following are not required, but highly desirable:

  • Citrix experience
  • VMware ESX server experience
  • familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security

And here is some other info you might want to know:

  • travel requirements: as needed
  • work schedule: Must participate in paid 7×24 rotation; scheduled work after hours and on weekends
  • applicant selected will be subject to a criminal, credit, and department of motor vehicles background checks and must meet eligibility requirements for access to classified information
  • VC3 offers a great benefits package
  • familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security

And here is some other info you might want to know:

  • travel requirements: as needed
  • work schedule: Must participate in paid 7×24 rotation; scheduled work after hours and on weekends
  • applicant selected will be subject to a criminal, credit, and department of motor vehicles background checks and must meet eligibility requirements for access to classified information
  • VC3 offers a great benefits package