Systems Engineer

Central Florida

Want to be a pat of a stable managed services provider that has 25 years of history providing a full range of IT solutions that is continuing to expand throughout the southeast??

Systems Engineers for VC3 are a part of adept teams that provide resolutions to technical issues across a wide scope of customers, with an extensive array of technical environments, and within our private Citrix XenApp based cloud environment, hosted in our enterprise class data centers.  We are seeking to fill a Systems Engineer position in the Orlando, FL area. This position will provide technical support for clients located in Florida, and remotely for clients throughout the Southeast. This is a permanent position, not a contractor.  This position will be a part of our First Call Resolution Team, which is based out of Columbia, SC.

Here’s what we need from you:

  • Experience in information system design, installation, configuration, troubleshooting, maintenance and documentation; office automation/productivity applications specification, installation, operation, and maintenance
  • Experience acting in a pre-sales capacity – from spec’ing requirements to acting as the sales engineer
  • Strong knowledge of current IT concepts, issues, practices, methodologies, and trends
  • Good problem solving and decision making skills; ability to understand and analyze complex issues
  • Must be passionate about technology and delivering the highest level of customer service
  • Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality
  • Ability to deal effectively with customers, vendors, and peers
  • Desire to make a difference!

These are the technical skills that you will need to have:

  • Knowledge of Microsoft server and client operating systems (Server OS: 2003, 2008 and 2012 Client OS: Win XP Professional, Vista, and Windows 7 and 8)
  • Knowledge of Microsoft Active Directory infrastructure and maintenance
  • Installation, upgrade, and maintenance of Microsoft Exchange 2003 / 2007 / 2010
  • General understanding of Internet Protocols including DNS, SMTP, POP3, IMAP
  • Basic TCP/IP troubleshooting knowledge
  • Installation and troubleshooting of desktop client applications including Microsoft Office Suite and various antivirus clients
  • Ability to use appropriate tools to identify and remove spy-ware, ad-ware and viruses
  • Remote troubleshooting using, Remote Desktop, VNC, PC Anywhere
  • Installation, configuration and maintenance of enterprise backup solutions
  • Understanding of Client and Server hardware configurations including redundancy and RAID architectures

The following aren’t required, but would be a great to have:

  • Citrix experience
  • VMware ESX server experience
  • Familiarity with router and switch configuration, operation, and maintenance, routing protocols, TCP/IP, network management, network analysis, and network security

And, here is some additional info you will want to know:

  • Travel Requirements: state-wide, some overnight
  • Work Schedule: Must participate in paid 7×24 rotation; scheduled work after hours and on weekends
  • Applicant selected will be subject to a criminal, credit, and department of motor vehicles background checks and must meet eligibility requirements for access to classified information
  • VC3 offers a great benefits package