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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA

2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

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Estimate Your Managed Services Costs

Get an idea of managed IT costs in the industry, and gauge how different options may be within your budget.  

Get your estimated costs.

As you go shopping for managed IT services, the journey can be a bit frustrating—especially when you’re trying to estimate costs. So many options exist—tiny and large managed services providers, different types of managed services models, and the level of involvement you receive from a managed services team. 

Our pricing calculator gives you a sense of how managed services costs are estimated and shows you some prices that you can expect in the industry. Theses prices do not reflect VC3-specific costs or personalized pricing packages (such as through municipal league partnerships).  
 
By using our calculator, you will see how various parameters affect managed services costs. Plus, you can gauge how different options may (or may not) be within your budget.
 
Initial setup, ongoing maintenance, and other variables will also play a key role in determining your total costs.
 
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VC3: Pricing Calculator
Say “yes” if you have at least one full-time IT person as an employee.
List the number of physical locations where your organization is located.
If you’re unsure, ask a member of your IT staff or someone technical for an estimate.
Includes desktop computers and laptops.
If you’re unsure, a good rule of thumb is 1000 GB per server.
If you’re unsure, then total number of employees should get you close enough to estimate.

Your Estimated Monthly Investment

Break/Fix Services

Technical support is provided only when something breaks or malfunctions. In this model, you contact the IT service provider to fix specific issues or failures as they arise, and you are typically billed for the time and materials required to resolve the problem. This service is not recommended as it usually leads to major unplanned expenses, significant and consistent disruptions, and root problems going unnoticed. In other words, this monthly price is very misleading. 

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Proactive Managed Services

With managed services, you ensure that you are proactively monitoring and maintaining your IT environment to lessen fires and ongoing issues. Includes 24x7x365 helpdesk support for your end users, 24x7x365 server and network monitoring / maintenance, endpoint detection and response (EDR), foundational Microsoft 365 security, and data backups. An advisor may also help you with technology roadmapping, IT budgeting, and aligning your IT strategy with organizational goals. 

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Proactive Managed Services + Managed Security Services

Includes everything in proactive managed services with the addition of managed security services that extend your cybersecurity strategy beyond foundational measures. Includes security awareness training, advanced email threat protection, dark web credential monitoring, and web content filtering. 

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Proactive Managed Services + Managed Security Services + Cloud Hosting

Includes everything in proactive managed services and managed security services, with the addition of your IT infrastructure, data, and applications hosted in the cloud. The MSP can host your servers, databases, applications, and other assets on cloud platforms such as AWS, Microsoft Azure, or Google Cloud. Regular backups of data and applications are performed to ensure data integrity and quick recovery in case of data loss or corruption. 

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These prices are industry standards and do not necessarily reflect VC3 pricing. Contact us to get customized pricing. Municipalities may also be eligible for personalized pricing packages courtesy of their municipal league.

Let's talk about how VC3 can help you AIM higher.