VC3 has spent the last 30 years making IT personal, making IT easy, and getting IT right for over 1,100 municipalities.
It’s simple. You need modern technology and solutions to deliver services to your community today. You need to avoid a cyberattack. And sometimes you may need specialized applications to empower your employees.
We understand your budgeting cycles and critical concerns. Our commitment to deep relationships and speedy support makes technology predictable and reliable for municipalities.
Get access to on-demand, 24/7 helpdesk support, and onsite support in less than 2 hours.
Cybersecurity + Data Backup
Prevent, detect, and recover from security incidents that could have long-term effects on your town or city.
Whether you need help archiving body camera video footage, revamping your website, or organizing your records, we’ve got you covered.
Endorsed by 9 municipal leagues
Municipal leagues don't partner with just anyone. With 9 municipal leagues trusting us as their endorsed technology partner for members, we are all about serving, educating, and protecting cities and towns.
Trusted by over 1,100 municipalities in the US and Canada
VC3 helps our clients use technology to empower staff, stay safe in a dangerous cyber world, and become more resident-focused.
City of Breda, Iowa Addresses Cybersecurity Risks
Breda—like many small cities— has a small staff. With no budget to hire a full-time or even a part-time IT employee, Breda still has IT needs as employees rely on computers and software to perform work. Relying on non-technical city staff to fix IT problems is too risky, and so Breda needed to look at unique IT options that met its needs.
City of Decatur, Georgia Improves Its Budgeting Process
The City of Decatur, Georgia, faced collaboration and document management challenged as they entered their budgeting process. Instead of accepting the status quo, they looked to their IT partner, VC3, for input about a better document collaboration solution.
Town of Nashville, North Carolina Modernizes IT Foundation
The Town of Nashville established a partnership with VC3 to perform an assessment that identified high-impact changes that could be made immediately. A tailored plan was then built to update their IT infrastructure, solving immediate challenges and setting up the Town for future success.
Since contracting with VC3, our existing issues became nonexistent.
IT issues are handled with expediency and the equipment recommended by VC3 is of high quality. When there is a need for onsite service, VC3 is responsive to our requests and usually sends someone out within 24-48 hours depending on the severity of the problem. VC3 technicians are genial, professional, and very patient with those who lack even the most basic IT knowledge.
I enjoy the personal relationship aspect of Manage Essentials
In addition to VC3’s technical help and expertise, I enjoy the personal relationship aspect of Manage Essentials. Their IT engineers are sweet and dear to me. In the Midwest, many of our business dealings are built on a personal relationship. With VC3, it’s easy to develop a personal relationship with them. It’s not just about equipment and services. With a good personal relationship in place, if things do go wrong with IT, it’s so much easier to communicate about what went wrong. It’s fine when everything’s fine, but it’s when things go wrong—that’s when the personal relationship really comes into play.
VC3 did a great job following everything that we wanted to include in our new website
So many people expect web-based services today, and a city or town can seem last century if the website doesn’t exist or feels obsolete. Many website companies give you a dog and pony show, make a lot of promises, and fail to deliver on them. Given the website outline we created, VC3 did a great job following everything that we wanted to include in our new website. It’s the only time I’ve ever designed a website where that actually happened. We could trust what VC3 planned to deliver to us and are extremely happy with the end results.
I knew what kind of IT services I wanted and I found them in VC3
In my previous work experience, IT departments reported to me. I knew fairly well what VC3 proposed to provide our city with Manage Essentials. Once implemented, Manage Essentials provided us a competent, contemporary IT support infrastructure. I am still pleasantly surprised that VC3 responds to service tickets so quickly. I knew what kind of IT services I wanted and I found them in VC3—at a cost that’s doable for a small city.
Ways we help municipalities
- Fast onsite response and 24/7 unlimited remote support
- Enabling new technologies quickly and within budget
- Integrating departmental systems to increase operational efficiencies
- Implementing comprehensive data backup and disaster recovery procedures
- High-level IT presentations to councils and boards
- Enabling cybersecurity best practices that prevent ransomware and other cyberattacks
- Maintaining eligibility and meeting requirements for cyber insurance
- Leveraging cloud applications for cost savings and security
- Planning and budgeting for future IT initiatives
- Assisting with records management and meeting records retention requirements
1,100+ municipalities turn to VC3 to help them contend with today’s complex technology landscape.
Response Time + Onsite Support
From a Team of 100% North American-Based Experts
Decrease in IT Issues After 3 Months
Customized services for your municipality
We know it’s tough for cities to invest in the right technology and hire the best professional expertise to guide them along. But those investments need to happen. Otherwise, your data and city operations are at risk.
We help you address these needs cost-effectively without taking any shortcuts by providing you with essential technology services and solutions that secure and modernize your city’s IT.
We customize our plans depending on the number of your employees and the size of your city’s technology infrastructure. This customization makes our services affordable for your budget, from the smallest city to the largest city.
Contact us today so that we can start assessing your needs.