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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA

2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.


IT & Cybersecurity Services for Municipalities

Get tech problems off your plate and keep your town or city secure with a municipal league-trusted partner.


Nearly one-third of cities and counties would be unable to tell if they were under attack.
(Source: Study)

Data Backup Disaster Recovery (1) 1

Hardware failures are a leading cause of lost data, accounting for up to 43% of data loss.
(Source: Recovery Explorer)

Money Browser 1-1

Organizations as a whole budget 8% of revenue on average for information technology.
(Source: Flexera Report)


27% of [local government] IT executives say they have not conducted [a risk] assessment within the last 2 years.
(Source: Public Technology Institute)

VC3 has spent the last 30 years making IT personal, making IT easy, and getting IT right for over 1,100 municipalities.

It’s simple. You need modern technology and solutions to deliver services to your community today. You need to avoid a cyberattack. And sometimes you may need specialized applications to empower your employees. 

We understand your budgeting cycles and critical concerns. Our commitment to deep relationships and speedy support makes technology predictable and reliable for municipalities.


Managed Services

Get access to on-demand, 24/7 helpdesk support, and onsite support in less than 2 hours.


Cybersecurity + Data Backup

Prevent, detect, and recover from security incidents that could have long-term effects on your town or city.


Technology Enablement

Whether you need help archiving body camera video footage, revamping your website, or organizing your records, we’ve got you covered.

Endorsed by 11 municipal leagues

Municipal leagues don't partner with just anyone. With 11 municipal leagues trusting us as their endorsed technology partner for members, we are all about serving, educating, and protecting cities and towns.

Trusted by over 1,100 municipalities in the US and Canada

VC3 helps our clients use technology to empower staff, stay safe in a dangerous cyber world, and become more resident-focused.


City of Breda, Iowa Addresses Cybersecurity Risks 

Breda—like many small cities— has a small staff. With no budget to hire a full-time or even a part-time IT employee, Breda still has IT needs as employees rely on computers and software to perform work. Relying on non-technical city staff to fix IT problems is too risky, and so Breda needed to look at unique IT options that met its needs.


City of Decatur, Georgia Improves Its Budgeting Process

The City of Decatur, Georgia, faced collaboration and document management challenged as they entered their budgeting process. Instead of accepting the status quo, they looked to their IT partner, VC3, for input about a better document collaboration solution.


Town of Nashville, North Carolina Modernizes IT Foundation

The Town of Nashville established a partnership with VC3 to perform an assessment that identified high-impact changes that could be made immediately.  A tailored plan was then built to update their IT infrastructure, solving immediate challenges and setting up the Town for future success. 



Since contracting with VC3, our existing issues became nonexistent.

IT issues are handled with expediency and the equipment recommended by VC3 is of high quality. When there is a need for onsite service, VC3 is responsive to our requests and usually sends someone out within 24-48 hours depending on the severity of the problem. VC3 technicians are genial, professional, and very patient with those who lack even the most basic IT knowledge.

Police Chief Christopher Hodge
City of Auburn, Georgia

I enjoy the personal relationship aspect of Manage Essentials

In addition to VC3’s technical help and expertise, I enjoy the personal relationship aspect of Manage Essentials. Their IT engineers are sweet and dear to me. In the Midwest, many of our business dealings are built on a personal relationship. With VC3, it’s easy to develop a personal relationship with them. It’s not just about equipment and services. With a good personal relationship in place, if things do go wrong with IT, it’s so much easier to communicate about what went wrong. It’s fine when everything’s fine, but it’s when things go wrong—that’s when the personal relationship really comes into play.

Nancy Janssen, City Clerk
City of Breda, Iowa

I knew what kind of IT services I wanted and I found them in VC3

In my previous work experience, IT departments reported to me. I knew fairly well what VC3 proposed to provide our city with Manage Essentials. Once implemented, Manage Essentials provided us a competent, contemporary IT support infrastructure. I am still pleasantly surprised that VC3 responds to service tickets so quickly. I knew what kind of IT services I wanted and I found them in VC3—at a cost that’s doable for a small city.


David Nixon, Mayor
City of Bull Shoals, Arkansas

Ways we help municipalities

  • Fast onsite response and 24/7 unlimited remote support
  • Enabling new technologies quickly and within budget
  • Integrating departmental systems to increase operational efficiencies
  • Implementing comprehensive data backup and disaster recovery procedures
  • High-level IT presentations to councils and boards
  • Enabling cybersecurity best practices that prevent ransomware and other cyberattacks
  • Maintaining eligibility and meeting requirements for cyber insurance
  • Leveraging cloud applications for cost savings and security
  • Planning and budgeting for future IT initiatives
  • Assisting with records management and meeting records retention requirements

1,100+ municipalities turn to VC3 to help them contend with today’s complex technology landscape.


Response Time + Onsite Support


From a Team of 100% North American-Based Experts

85 %

Decrease in IT Issues After 3 Months

Customized services for your municipality

We know it’s tough for cities to invest in the right technology and hire the best professional expertise to guide them along. But those investments need to happen. Otherwise, your data and city operations are at risk. 

We help you address these needs cost-effectively without taking any shortcuts by providing you with essential technology services and solutions that secure and modernize your city’s IT.

We customize our plans depending on the number of your employees and the size of your city’s technology infrastructure. This customization makes our services affordable for your budget, from the smallest city to the largest city.

Contact us today so that we can start assessing your needs. 

Let's talk about how VC3 can help you AIM higher.