Organizations turn to VC3 for
Managed IT Services when they...
Managed IT Services Features
Manage On Premises
Proactive IT and cybersecurity monitoring, maintenance, and support — 24/7.
For organizations that:
- Have on-premises IT infrastructure but lack the
expertise needed to manage it.
- Require flexible managed support that can scale up and down with organizational needs.
- Want staff to be productive instead of wasting time fixing IT issues.
Get comprehensive technology products and services tailored to the unique needs of municipalities.
For organizations that:
- Have an overburdened or nonexistent IT team and do not want to hire additional headcount.
- Historically have not invested much in IT and need to fill many critical gaps.
- Need help archiving and retaining important records and processing Open Records Requests.
The capacity, skill set, and experience to help you AIM higher.
A streamlined onboarding process that ramps up your technology as quickly as possible.
Capable, Responsive Support
100% North American-based team quickly resolves most issues remotely, with engineers close by to provide onsite support when needed.
Predictable pricing avoids unplanned expenses, high billable hours, and ongoing maintenance costs.
Align technology planning with your organization's most important strategic goals.
Right-sized technology solutions tailored to your organization's unique requirements.
Proactive, Long Term View
Strategic IT decisions that keep you efficient and current today AND tomorrow.
No More Excuses
The end of "My computer wasn't working so I couldn't get that done."
Occasional technology issues are inevitable. Files will accidentally be deleted. Passwords will be forgotten. When these things happen, your employees will have someone to call for help 24/7.
But they won't have to sit on hold for hours or wait around all day. Our helpdesk is staffed around the clock so you always have someone to
call when you need help.
Control Your IT Costs
Flat monthly IT costs. No more surprises.
Our managed IT support services are unlimited and all-inclusive, so you'll get as much remote and onsite support as you need for one flat
We'll work together on annual and long-term budgets, so you'll know exactly how much you're going to spend on IT today and in the future.
What Our Clients Are Saying
We hadn’t seen anyone like VC3 before.
I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.
Their knowledge and timing are impeccable.
Regarding VC3’s day to day troubleshooting, their knowledge and timing are impeccable. Most of the time their IT staff can take control of our workstations and fix problems within minutes. More complex problems that require onsite staff are handled in short order. The staff is very pleasant and patient to work with each time we call. We receive calls from them to check up on us from time to time once an issue is resolved. Response time to emails and chats is almost immediate. We are very happy with our choice and feel that the service provided is well worth the monthly fee.
VC3 gets IT out of sight, out of mind, and out of your way.
1,100+ municipalities and 700+ businesses turn to VC3 to get out of the IT trenches and back to working on what matters.
Response Time + Onsite Support
From a Team of 100% North American-Based Experts
in IT Incidents after 3 Months
98% of Employees Are Technical