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VC3 is the bar

We Make IT Easy

With VC3, it’s never license this, per hour that. Instead, it’s good people. Good people who work tirelessly .

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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA
Get out of the IT trenches

Municipal Disaster Recovery Checklist

Download the guide for real-life scenarios, containing data backup lessons and a checklist to help ensure you are ready for a disaster. 

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Municipal League Partnerships

VC3 is the IT partner that focuses on municipalities. We understand your budgeting cycles and critical
concerns.
Our Partners

2025 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

Get the Guide
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VC3-Cybersecurity-IT-Services 2-1

VC3 Manage

Experience true 24/7 helpdesk support, advanced cybersecurity, proactive maintenance, and strategic IT planning—all designed to keep your organization safe, efficient, and focused on what matters most. 

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Organizations turn to VC3 for
Managed Services when they...

Struggle with downtime, unplanned outages, and ongoing issues that never seem to get fixed.
Struggle with downtime, unplanned outages, and ongoing issues that never seem to get fixed.
Require flexible managed support that can scale up and down with organizational needs.
Require flexible managed support that can scale up and down with organizational needs.
Want staff to be productive instead of wasting time fixing IT issues.
Want staff to be productive instead of wasting time fixing IT issues.
Need greater visibility and strategic guidance around long-term technology planning and investments.
Need greater visibility and strategic guidance around long-term technology planning and investments.
Have dealt with reactive IT vendors and want a partner who is more strategic and proactive.
Have dealt with reactive IT vendors and want a partner who is more strategic and proactive.
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Everything You Need to Become Safe, Secure, and Efficient

VC3 Manage is a cost-effective, all-in-one managed IT solution built for organizations that depend on technology but don’t want it to become a source of stress or risk. 

Let’s look at what you get with VC3 Manage. 

Foundational Cybersecurity Tools and Best Practices

Protect your organization and meet cyber insurance requirements with essential cybersecurity solutions: 

  • Endpoint Detection and Response (EDR) 
  • Security Awareness Training (SAT) 
  • Dark web credential monitoring 
  • Email protection 
  • Web content filtering 
  • Microsoft 365 MFA and backups 

24/7 Security Team

Our dedicated security experts monitor your IT environment around the clock, respond to alerts, investigate incidents, and provide rapid remediation. Rest easy knowing you’re protected. 

24/7/365 Helpdesk

Get immediate remote support for your users, servers, and network. We also provide timely onsite support when needed. 

Proactive Monitoring, Maintenance, and Patching

We monitor your desktops, laptops, servers, and applications to prevent issues before they start. Our network operations center also maintains your backups, patch management, and endpoint protection so your systems stay safe and healthy. 

Vendor Coordination

We handle technology vendors for you, from troubleshooting to hardware procurement and software renewals—including Microsoft 365 license management. 

AI-Powered Service Automation

We use advanced AI to automatically triage and resolve service requests, enabling our engineers to deliver faster, more consistent support for your organization. 

Strategic Advisory Services

Your dedicated Strategic Advisor helps you plan for the future, guiding you through your technology journey and ensuring your initiatives move forward smoothly with: 

  • Clear risk and liability assessments 
  • Holistic recommendations tailored to your goals 
  • Prioritized project planning 
  • IT roadmap and budget development 

Add-ons to VC3 Manage

Have specific IT and cybersecurity needs identified by an audit or assessment? Need additional tools to help you modernize your technology, improve your operations, or better secure your environment? 

For organizations that require additional IT needs, we provide the following tools and solutions as add-ons. 

Data Backup + Disaster Recovery

Prepare for worst-case scenarios with offsite data backup solutions that get you operational again within hours. For organizations that absolutely cannot afford downtime, VC3 offers alternative backup solutions designed to minimize disruption and ensure rapid data recovery, even in the most demanding environments. 

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For organizations that:

  • Need recovery plans for major incidents such as natural disasters and ransomware
  • Need to become operational within hours, not days or weeks, after an incident
  • Need real-time monitoring to quickly address data backup issues

Compliance as a Service

Stay ahead of regulatory requirements with expert guidance and support.  

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For organizations that:

  • Lack in-house compliance expertise.
  • Have a high risk of compliance violations and fines.
  • Struggle with compliance documentation, reporting, and audit readiness.

Specialized Cybersecurity Services

Enhance your organization’s security with advanced tools. 

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  • SIEM/SOAR: Prioritize alerts and automate your response to threats.
  • Device MFA: Ensure only trusted users and devices access your network. 
  • Vulnerability Management: Continuously identify and mitigate risks.
  • Password Management: Simplify access and reduce password fatigue. 

Cloud Hosting

Securely host applications and data in a fully managed and compliant data center. 

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For organizations that:

  • Worry about the security and performance risks of moving to the cloud.
  • Need to securely access their systems and data from anywhere, anytime, and from any device.
  • Need a 24/7 network operations center to monitor their hosted assets.

VoIP

Upgrade your communications with reliable, feature-rich VoIP.  

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For organizations that:

  • Need to streamline phone system costs and complexity. 
  • Need to support core operations such as call centers. 
  • Need 24/7 phone support.

What Our Clients Are Saying

We hadn’t seen anyone like VC3 before.

I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.

Captain Jeff Swain
Isle of Palms Police Department, SC

They’ve made it easier than ever before.

VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team of talented and courteous professionals. Our website had integrity and purpose and is utilized by staff and citizens alike for most public information and service needs. Thank you VC3! You rock!

CEO
City of Valdosta, GA

VC3 gets IT out of sight, out of mind, and out of your way

<2
Hour

Response Time + Onsite Support

85 %
Average Reduction

in IT Incidents After 3 Months of VC3 Manage

10-15
Years

Average Experience of VC3’s Strategic Advisors

The capacity, skill set, and experience to help you
AIM higher.

  • Fast, Comprehensive Onboarding

    A streamlined process that quickly transitions your organization to VC3’s proactive IT management and support. 

  • Capable, Responsive Support

    100% North American-based team with onsite support available in less than 2 hours. 

  • Predictable Costs

    Transparent pricing helps you avoid bloated solutions and unbudgeted expenses. 

  • AI-Driven Service

    We leverage AI to automatically triage and resolve service requests, allowing our engineers to deliver faster, more reliable support. 

  • Proactive Maintenance

    VC3’s 24/7/365 Network Operations Center is always maintaining and optimizing your systems. 

  • Strategic IT Roadmap

    Get out of the trenches and back to working on what matters. We give you a clear plan to guide your technology journey. 

Let's talk about how VC3 can help you AIM higher.