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How We'll Work Together For IT Success
Your internal IT team can excel at their strengths, while we take care of the pieces outside of their skill set or time limitations.
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We handle routine tasks
Take routine (but critically important) tasks like security updates, security assessments, backup maintenance, server updates, and patching off your plate while your IT team handles end user support.
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All tickets are tracked centrally
You'll have transparency into the work being done, and a seamless way to share tickets and information.
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We work as a team
We'll work together on complex technical, planning, and design issues.
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Get extra hands when needed
We'll already know your network, so you can feel confident in our work on large projects.
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Your IT team can rest easy
Take a vacation knowing we have your back.
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Get access to specialists
Work with people of varying specialties so there's always someone to turn to if something is out of your wheelhouse.
What Our Clients Are Saying
We hadn’t seen anyone like VC3 before.
I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.
Their knowledge and timing are impeccable.
Regarding VC3’s day to day troubleshooting, their knowledge and timing are impeccable. Most of the time their IT staff can take control of our workstations and fix problems within minutes. More complex problems that require onsite staff are handled in short order. The staff is very pleasant and patient to work with each time we call. We receive calls from them to check up on us from time to time once an issue is resolved. Response time to emails and chats is almost immediate. We are very happy with our choice and feel that the service provided is well worth the monthly fee.
Managed Services Resources + Insights
Co-Managed IT Buyers Guide
Co-Managed IT: A Smart Solution to Boost Productivity and Reduce Stress