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Co-Managed IT Services
We partner with your internal IT team, providing the expertise, tools, and support needed to overcome your resource constraints, fill knowledge gaps, and drive strategic innovation.
Organizations turn to VC3 for
Co-Managed IT Services when they...
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1. Empower Your Internal IT Team
Co-managed IT services complement and augment your internal capabilities. VC3 provides a collaborative approach, offering additional expertise, resources, and support when needed.
2. Focus More on Core Competencies
Offload routine or time-consuming tasks to VC3, freeing up internal resources so that you can concentrate on projects that directly impact your organizational growth and innovation.
3. Gain Specialized Expertise
Access a team of professionals with diverse skill sets and extensive knowledge across specialized IT domains—leading to enhanced efficiency, improved security, and optimized operations.
4. Reduce Costs
Compared to hiring additional full-time staff, partnering with VC3 can significantly reduce expenses associated with recruitment, training, salaries, benefits, and infrastructure investments. A predictable, scalable cost structure gives you better control over your IT budget.
Create Your Own Co-Managed Offering
Your organization is unique. We know a cookie-cutter co-managed solution won’t work for you.
We’ve designed our co-managed services as a modular offering. Choose exactly the support you need, maintain control of your IT team, and scale as your needs evolve.
Co-Managed Infrastructure Support
24x7 monitoring, maintenance, and support to keep your servers and network infrastructure running smoothly.
For organizations that:
- Find themselves pulled away from proactive infrastructure maintenance due to a high focus on end user support issues.
- Need additional resources to monitor and support infrastructure 24/7.
- Want to supplement internal skillsets to help maintain modern servers and infrastructure.
Co-Managed End User Support
With 24/7 end user support, we triage and resolve basic service requests while working with your team to resolve more complex issues. Also includes patch management and workstation monitoring and maintenance.
For organizations that:
- Have specialized team members primarily devoting a disproportionate amount of time toward end user support instead of higher value initiatives.
- Need a cost-effective way to increase the capacity of their internal helpdesk team.
- Require true round-the-clock support without overburdening internal staff.
Co-Managed Cybersecurity Services
A 24/7 cybersecurity team, strategic cybersecurity guidance, and enterprise-level solutions at an affordable price.
For organizations that:
- Want to strengthen their cybersecurity posture with additional expertise and resources.
- Need an affordable alternative to building an internal SOC.
- Seek greater agility when responding to cybersecurity incidents.
Data Backup + Disaster Recovery
Prepare for worst-case scenarios with offsite data backup solutions that get you operational again within hours.
For organizations that:
- Need recovery plans for major incidents such as natural disasters and ransomware
- Must become operational within hours, not days or weeks, after an incident
- Require real-time monitoring to quickly address data backup issues
What Our Clients Are Saying
We hadn’t seen anyone like VC3 before.
I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.
Great working relationship.
We have such a great working relationship and we’re always talking about the next thing. Chris and VC3 are my trusted advisors.
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They placed us in a position to better service our staff.
When it comes to establishing an effective IT infrastructure, consulting experienced professionals is the first and most important step. It is one we are glad to have taken with VC3 as they placed us in a position to better service our staff and the residents of our city.
VC3 has so far been the most enjoyable.
I've been working with outsourcing partners since 1998 and working with VC3 has so far been the most enjoyable and least painful experience.
Our Strategic Advisor has always been a fantastic advocate for us.
Our Strategic Advisor has always been a fantastic advocate for us. If we do have issues, he’s a reasonable voice that is very good at seeing our perspective and helping us see it through.
Managed Services Resources + Insights
Co-Managed IT Buyers Guide
Co-Managed IT: A Smart Solution to Boost Productivity and Reduce Stress
