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We use data and best practices to plan, implement, and optimize IT operations for local governments and businesses throughout the US.
Breaking News: VC3 Acquires masterIT
Water & Sewer
Small & Large
Technology Services & Consulting for Local Government and Business
Make your technology reliable and your costs predictable with 24/7 tech support, fixed pricing, and a plan to make your IT systems current.
Reduce redundant tasks, manual labor, and human error with a custom web application or upgrade of your existing software.
Reduce your capital expenses and secure your data from breaches & disasters by moving your technology to the cloud.
Get an updated, mobile friendly website with features that make it easy for your citizens to find information and do business with your municipality.
Improve call quality, gain state-of-the-art VoIP features, and resolve issues in minutes with VoIP management & monitoring.
Spend less time searching for files and more time collaborating with your teams with a professional SharePoint environment.
VC3 By The Numbers
IT Services Tailored to Your Organization
Managing technology at the municipal level can feel like a constant guessing game. Long term IT plans (if they exist) are vague, surprise costs happen far too often, and IT resources are always stretched thin.
VC3 will assess your entire IT infrastructure and suggest a long term IT plan to secure your systems from cyber threats, provide predictable costs, ensure affordability and increase productivity.
A 24/7 helpdesk will address issues the moment they occur, while a dedicated team monitors IT systems and performance data to catch and reduce IT issues before they happen.
Municipal Leagues manage information for hundreds of towns and cities, with thousands of website members, sensitive profile data, payment processing systems, and many other critical functions. Keeping your data secure is critical.
We’ll build a secure, mobile friendly website with integrated features that give your users quick access to profiles, events, news and other important information. A user-friendly back-end makes it easy for anyone in your organization to manage and update information on the site.
Your site and database is hosted in the cloud – which reduces your capital expenses and improves response times for anyone using the site.
We’ll take care of the technical work so you can focus on giving your audience the highest quality services and content.
In-car computer systems, body cameras, and digital reporting are just some of the technologies used by local police departments.
With new technologies and digital tools rolled out each year, current and reliable IT is imperative for effective law enforcement.
We’ll make sure your officers always have fast and reliable access to critical systems through a secure private cloud network. Our team will monitor your systems to reduce and eliminate technology issues before they occur, giving your officers the ability to serve & protect – without disruptions or downtime.
Water & Sewer Districts
Technology improves the efficiency of water and sewer systems, but it also means these systems are at a higher risk for being the target of cyber threats.
VC3 will assess your IT systems for vulnerabilities, secure your IT, and equip your systems to rapidly recover from a disaster. You’ll have the IT you need to keep improving efficiency while keeping costs down.
With a 24/7 helpdesk to call in the event of an emergency, you can focus on keeping the taps running.
You can’t afford to have IT issues and outdated technology eat into your bottom line – you need your staff to be effective, and your systems to be reliable & secure. The cloud and automation technology may be promising, but you may lack resources to make a full transition.
We’ll take over the day-to-day management of your IT needs, and proactively address issues before they happen. A team of developers will manage your mission critical business software, keeping your teams productive whether they work remotely or in the office.
You’ll free up your internal IT resources for other projects, and have a vCIO to help scale your technology with your business needs while keeping costs low.
“Over the past few years, we have transitioned all of our IT functions to VC3 and found their service and pricing to be outstanding. They understand the local government market, and have served us well. We use them for disaster recovery service, systems maintenance, proactive support, and now for phone service. When we switched to VC3 from using a local IT vendor, we not only saw a reduction in the number and frequency of problems, we also saw improved response to service requests.”
“Thanks to VC3, ours is a website that not only makes information easier to access, thereby encouraging greater transparency, it also accurately reflects the character of our community, thereby serving as an appealing ‘front porch’ for anyone wishing to learn more about Wake Forest.”
“VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team of talented and courteous professionals. Our website had integrity and purpose and is utilized by staff and citizens alike for most public information and service needs. Thank you VC3! You rock!”
“I have been very pleased with the new features of the website. We have utilized the new features to publish news stories, share posts on social media, improve and promote our calendar of events, and create online web forms that have been very helpful in getting the public to register for parades and events. I feel confident that the new, simplified website will be easier for the user to navigate, and provides the city with many tools to engage new users.”
“The Municipal Association of South Carolina created a strategic alliance with VC3 in 1999 to provide much needed and requested IT services to our member cities and towns. Our alliance has grown only stronger over the years. VC3’s philosophy of providing quality products and outstanding customer service fits perfectly with the mission and values of the Association.”
“The NC League of Municipalities and VC3 have been strategic technology partners since 2007. In addition to utilizing VC3 for many internal IT functions, we refer our member cities to VC3 without hesitation. Their professional staff works extremely well in the local government sector, where robust solutions are required, but with close attention to budgets. You can count on VC3 to provide an exceptional value for your IT needs.”
“Frontline Education is pleased to continue the strong, collaborative relationship that Excent Corporation enjoyed with VC3. VC3’s deep commitment to high quality solutions and services, along with their impressive skill sets, provides an important complement to the Frontline Education solutions. We look forward to working closely with VC3 as we continue to incorporate the Excent team into the Frontline Education family.”
Why Work with VC3 for your IT Support Needs
VC3 Serves Multiple States
We’ll monitor your IT and fix issues before they impact your team. You can free up your IT resources to work on other projects and keep your organization running smooth.
Eliminate surprise costs and simplify budgeting with fixed pricing for IT services and guaranteed Service Agreements.
Simplify IT management and monitoring that covers every aspect of your hardware, software, and data security requirements. Whenever you need support, you’ll have just one number to call – 24/7.
Keep your mission critical software running fast & secure, easily add new features to improve productivity, and eliminate downtime from patches and updates – everything will always work when your team needs it.