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Union County Board of Developmental Disabilities Applauds Exceptional IT Leadership

Industry: Government Administration
Industry: Government Administration
Location: Marysville, OH
Location: Marysville, OH
Employees: 51-200
Employees: 51-200

Union County Board of DD started their customer journey working with GO-Concepts. They are now being supported by VC3 since the acquisition of GO-Concepts in 2023.

The Union County Board of Developmental Disabilities (UCBDD) is committed to providing quality services and programs for the developmentally disabled in Marysville, Ohio. With a focus on family-driven programs and prioritizing the needs of children, UCBDD recognizes the incredible importance of having secure information technology and reliable support.

To meet their technology needs, UCBDD partnered with [VC3], the IT services provider specializing in working with organizations serving individuals with developmental disabilities throughout Ohio. Known for delivering professional information technology services tailored to the specific needs of County Boards of DD and related organizations, [VC3] has played an instrumental role in providing excellent IT leadership to the UCBDD.

Key Takeaways

  • UCBDD focuses on quality, family-driven programs for individuals with developmental disabilities
  • [VC3] specializes in IT services for County Boards of DD and organizations within Ohio.
  • The partnership between UCBDD and [VC3] resulted in strong IT leadership for the board.

Overview of Union County Board of Developmental Disabilities

The Union County Board of Developmental Disabilities (UCBDD) is an organization based in Marysville, Ohio, that provides assistance and support to children and adults with developmental disabilities. Their mission is to empower individuals with developmental disabilities to lead fulfilling lives by promoting self-determination, independence, and inclusion in the community.

Some of the services provided by the UCBDD include:

  • Early intervention
  • Support services
  • Employment services
  • Community Connections
  • Day services and activities
  • Transportation

In addition to working directly with individuals with developmental disabilities, the UCBDD collaborates with numerous local organizations, partners, and stakeholders to enhance services and advocate for the rights of people with developmental disabilities. These partnerships include the Council for Families and Mental Health & Recovery Board of Union County.

Finally, the UCBDD constantly looks for ways to improve the quality and accessibility of its services for individuals with developmental disabilities. One such improvement is their recent praise for [VC3]. This IT company has provided outstanding IT leadership and support, ensuring the UCBDD remains at the forefront of utilizing technology to serve its community better.

Identification of IT Leadership Needs

Union County Board of Developmental Disabilities (UCBDD) identified a critical gap in their IT infrastructure that needed to be filled by an expert organization. Their primary requirement was a collaborative IT partner with a deep understanding of developmental disabilities organizations and their unique IT needs.

Vendor Selection for IT Services

After carefully evaluating, UCBDD chose [VC3] as their IT services partner. With a strong focus on County Boards, Agencies, and Independent Providers for those with developmental disabilities since 2013, [VC3] has carved out a niche as the leading information technology provider in this sector.

The selection process involved a detailed Request for Proposal (RFP) that garnered bids from multiple IT support providers. [VC3] emerged as the winning candidate due to their:

By partnering with [VC3], UCBDD has addressed its IT leadership needs effectively and created a more seamless technological experience for the organization and its stakeholders.

Improvements in IT Infrastructure

Under the leadership of [VC3], the Union County Board of Developmental Disabilities experienced significant improvements in its IT infrastructure. The company’s expertise helped identify and address various areas that needed an upgrade. Upgrades included faster network connections, optimized servers, and enhanced data storage solutions. According to a testimonial, [VC3]’s involvement led to more efficient systems, allowing the Union County Board to serve individuals with developmental disabilities seamlessly.

Enhanced Security Protocols

With cyber threats rising, [VC3] prioritized the Union County Board of Developmental Disabilities’ IT security. They implemented enhanced security protocols, ensuring the sensitive data of individuals and organizations under their purview remained protected. This included regular security audits, vulnerability assessments, and employee training on security best practices. Thus, the organization gained peace of mind and confidence in their systems’ protection against potential breaches.

Streamlined Communication Systems

Lastly, [VC3]'s leadership played a crucial role in streamlining the communication systems for the Union County Board of Developmental Disabilities. The company introduced user-friendly and reliable platforms, facilitating improved internal collaboration with their partner agencies. The result significantly reduced communication barriers, enhancing productivity and helping the organization better serve individuals.


[VC3] has proven to be an excellent IT partner for the Union County Board of Developmental Disabilities (UCBDD) by providing comprehensive and reliable technology solutions. Their dedication to the domain of developmental disabilities can be seen in their strong collaboration with organizations, boards, and agencies that provide these services in Ohio1.

About Union County Board of DD 

The Union County Board of Developmental Disabilities (UCBDD) and its community partners provide services and supports to eligible individuals in Union County who have a developmental disability. Eligible individuals include all ages, from birth through the end of life.

Most of the direct care, support, and therapy is provided by individuals and agency providers selected by the individual or family, with the exception of our Early Intervention Program and preschool services at the Harold Lewis Center. Services are arranged, authorized, and managed by the Union County Board of Developmental Disabilities (UCBDD) Service Consultant based on an individual plan and budget.

In addition to agencies that the Union County Board of Developmental Disabilities pay to provide service, we partner with public and not-for-profit organizations to address the needs of individuals with developmental disabilities and their families.

Mandi Herman, Communication and Outreach Coordinator

Union County Board of Developmental Disabilities

In Union County we are so thankful to have an IT provider that truly understands.

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