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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA

2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.


Developmental Disabilities

IT and cybersecurity for agencies, independent providers, and county boards for the developmentally disabled. 

Do you feel like you’re solving problems, or just dealing with them? 

Maybe you don’t have enough IT support staff. Maybe you feel you’re overspending or wasting IT dollars. Or maybe your IT lacks efficiency or a sense of safety and security. 

There’s a big difference between truly eliminating core challenges and just finding a way to work with them. If any organization gets complacent, they open themselves up to major issues such as overworked staff, extensive system downtime, severe security risks, extra IT expenses, vulnerability to mounting cybersecurity threats, and HIPAA noncompliance. 

As organizations grow and evolve, their data and IT services needs can change dramatically. This is especially true of county boards and agencies handling highly confidential data and sensitive matters such as caring for individuals with developmental disabilities.  

We have extensive experience with county boards and related organizations focused on assisting developmentally disabled individuals by helping them: 

  • Protect sensitive and confidential information (such as ePHI) to comply with regulations like HIPAA and ensure the highest data integrity.  
  • Stay within a tight budget using right-sized solutions that scale with the growth of your organization.
  • Eliminate technology fires that impede and frustrate your employees. 

VC3 makes IT personal, makes IT easy, and gets IT right for organizations supporting individuals with developmental disabilities.

Focusing on agencies, independent providers, and county boards for the developmentally disabled since 2013, VC3 has emerged as the clear leader in information technology solutions for organizations supporting individuals with developmental disabilities. 


Managed Services

No more constant service interruptions. Sound technology solutions that deliver on their promises.


Cybersecurity + Data Backup

Keep personal information secure, your networks protected, and your organization HIPAA-compliant.


Technology Enablement

Tackle records management, custom dashboards and reports, and other important projects.

HIPAA Compliance, Security, and Training 

At VC3, we thoroughly understand HIPAA and help organizations supporting individuals with developmental disabilities become compliant. Here are some services we provide correlated to specific HIPAA safeguard types and rules – along with some other services that assist with security and training. 

Administrative Safeguards 

  • Automated user account creation and termination – 164.308(a)(3)(ii)(C)
  • Endpoint detection and response – 164.308(a)(5)(ii)(B)
  • Security awareness training – 164.308(a)(5)(i)
  • Data backup planning and management – 164.308(a)(7)(ii)(A)
  • Disaster recovery – 164.308(a)(7)(ii)(D)
  • Continuous vulnerability management – 164.308(a)(8)
  • Local administrator password solution – 164.308(a)(5)(ii)(D)
  • Password real-time blacklist – 164.308(a)(5)(ii)(D) 

Physical Safeguards 

  • Secure erasure and disposal of media – 164.310(d)(2)(i) and 164.310(d)(2)(ii) 
  • Asset tracking and device assignment – 164.310(d)(2)(iii) 

Technical Safeguards 

  • Group policies to secure workstations – 164.312(a)(2)(iii) 
  • Mobile Device Management to secure mobile devices – 164.312(a)(2)(iii) 
  • Hard drive encryption management – 164.312(a)(2)(iv) 
  • Email encryption solution – 164.312(e)(2)(ii) 
  • Email archiving – 164.312(c)(2) 

Additional Services 

  • Simulated phishing attacks 
  • Dark web scanning and monitoring 
  • Assistance with HIPAA compliance audits, assessments, and reviews 
  • Assistance with HIPAA Security Risk Assessment / Risk Management 
  • Assistance with compliance policy 
  • Implementation of best practices and security policies 


An active member of the Ohio Association of County Boards (OACB), an Associate Member of the Ohio Provider Resource Association (OPRA), and a frequent supporter of developmental disability events and fundraisers, VC3 is an IT service company you can trust and one you can believe in to help you in your ongoing efforts to focus on what matters most. 

Trusted by over 1,100 governmental organizations in the US and Canada

VC3 helps our clients use technology to empower staff, stay safe and compliant in a dangerous cyber world, and enhance service delivery. 


Clinton Count DD Needed Proactive Support & Remote Monitoring

When a breach happened, Superintendent J. Kyle Lewis took quick and proper action, handling the situation very well. After being referred to us by another County Board client, as well as by the Ohio Association of County Boards (OACB), we got to work for them right away, quickly mitigating the problem, getting them back in control of their equipment, securing their network, and beginning the painstaking process of researching and helping them respond to what had occurred.


Helping Clark County Achieve Their Mission Through Technology

The Clark County Board of DD staff needed help. Their IT system was constantly experiencing outages due to outdated technology and software incompatibilities. Additionally, their IT staff person had retired and the person now responsible was being overwhelmed. Beyond the usual needs of email and data transmission, the staff relied on technology to handle data for demographics and billing information, as well as to do their jobs effectively. They needed immediate assistance.


Union County Board of Developmental Disabilities Applauds Exceptional IT Leadership

To meet their technology needs, UCBDD partnered with [VC3], the IT services provider specializing in working with organizations serving individuals with developmental disabilities throughout Ohio. Known for delivering professional information technology services tailored to the specific needs of County Boards of DD and related organizations, [VC3] has played an instrumental role in providing excellent IT leadership to the UCBDD.


Our Staff Is More Productive

They’ve not only helped me, but have made our staff more productive. Our turn-around time to have issues resolved has greatly improved.

Larry Whaley, IT Support Specialist
Lawrence County Board of Developmental Disabilities

I didn’t realize how much was needed to get us up to standard.

They were there working nights and weekends getting us set up. They wanted to get the conversion set up as soon and as seamlessly as possible. They did a fantastic job!

Megan Manuel, Superintendent
Warren County Board of Developmental Disabilities

They don’t ignore the issue, and they keep working until it gets solved.

[VC3]is dependable, has a wealth of knowledge, and a large team. They work until your problems are resolved.

Mike Pelcic, Superintendent
Pickaway County DD

We no longer experience outages.

If we do have any questions or concerns, they are always open, and our staff can reach out to one of their dedicated technicians. They work with our folks until the issue is resolved.


Ravi Shankar, Ph.D., CPA, CMA, Controller of Business Services
Clark County Board of Developmental Disabilities

Some of the ways we help developmental disabilities organizations include:

  • Building and managing a solid, scalable infrastructure
  • Third-party vendor management
  • Proactive management, monitoring, and helpdesk services—all for a predictable monthly fee
  • Proactive maintenance reports detailing what’s been performed
  • IT planning services that align technology with your goals and budget
  • Business continuity and disaster avoidance services with secure data storage, protection, and recovery
  • Mobile Device Management solutions so your data is safeguarded anywhere it goes
  • A comprehensive managed security solution that protects your data, email, equipment, and confidential digital information
  • Scalable and customizable cloud solutions so that organizations can take advantage of the most up-to-date, innovative, secure solutions for an affordable, monthly fee
  • Improved IT security and compliance support to promote your ability to comply with today's stringent privacy regulations, especially with HIPAA

It’s Easy to Lose Focus—And Hope

Maintaining the IT infrastructure at your developmental disability organization can be a challenge. IT management is torn in different directions, beset on all sides with requests for confusing compliance reporting as well as strict security procedures. This split focus can make it difficult to move your organization forward and provide needed updates to current software and hardware. 

Make the Right Call Today

To put in place a complete team, you need to add what is not there. You need to look at the big picture and fix underlying issues to keep up with day-to-day demands, get projects completed in a timely manner, do proper strategic planning, and ensure you are secure, reliable, and compliant. 

VC3 has the capacity, skill set, and experience helping developmental disabilities organizations AIM higher.

  • Deep Experience with Developmental Disabilities Organizations

    30 years of governmental experience and over 10 years of experience serving the IT needs of developmental disabilities organizations—with expertise in HIPAA compliance. 

  • Fast Resolution Time

    We understand that downtime is unacceptable, and technology should not be a barrier when serving clients. Our average minutes to resolution is 45 minutes, which minimizes disruption. 

  • 24/7 Support and a Trusted, Local Presence

    We are dedicated to providing 24/7/365 IT support no matter your location. With engineers located all across North America, VC3 is there for you no matter the time of day or type of request. We’re always available—just like you. 

  • Partnerships and Community Involvement

    What’s important to our clients is important to us. We are an active member of the Ohio Association of County Boards (OACB), an Associate Member of the Ohio Provider Resource Association (OPRA), and a frequent supporter of developmental disabilities events and fundraisers. 

  • Proactive, Long-Term View

    Our Advisors guide you through evolving compliance requirements and ensure you have the correct technology in place to meet organizational goals. 

  • Specialized, Strategic Expertise

    We fully understand the software you use, especially DD-specific software programs and packages, and we’ll liaison with those vendors to make sure all the technology you use integrates seamlessly. 

Our approach to technology enables your developmental disabilities organization to AIM Higher.

We know you have a choice when it comes to IT service and support for your developmental disabilities organization. Choose the team that has the experience and knowledge you can trust for cost-effective, secure, and reliable information technology. 

1,100+ municipalities turn to VC3 to help them contend with today’s complex technology landscape.


Response Time + Onsite Support


From a Team of 100% North American-Based Experts

85 %

Decrease in IT Issues After 3 Months

Let's talk about how VC3 can help you AIM higher.