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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA

2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.


Police Departments and Public Safety

Like you protect the public, we protect your data and information. 

Protect Sensitive Information While Sticking to Your Budget 

The sole mission of a police department is to keep the public safe. If they fail at this mission, then trust erodes to the point where leaders become accountable for the wrong reasons, quickly. 

Part of that mission involves protecting sensitive data such as personal information, digital evidence, and body-worn camera footage. And for officers to do their best, your operations—relying on information technology—must be as efficient and secure as possible. Yet, many police departments still rely on legacy IT systems that may be outdated and lack modern security features. 

When you have the right technology infrastructure, systems secure from cyberattacks, and IT support ready to respond 24/7, then public safety and trust gets an extra boost by: 

  • Eliminating technology fires that impede and frustrate your officers 
  • Protecting sensitive and confidential information to comply with regulations and ensure the highest data integrity 
  • Staying within a tight budget using right-sized solutions that scale with the growth of your department 

VC3 has spent the last 30 years making IT personal, making IT easy, and getting IT right.

A solidified technology foundation supported by cybersecurity best practices ensures you enhance public safety, protect sensitive data, and increase operational efficiency. 


Managed Services

Get 24/7 support, enable your officers, and keep IT costs predictable.



Secure sensitive information while complying with CJIS, state agencies, and privacy laws.


Technology Enablement

Tackle records management, video archiving for body worn cameras, and other important projects.

Trusted by over 1,100 municipalities in the US and Canada

VC3 helps our clients use technology to empower staff, stay safe in a dangerous cyber world, and become more resident-focused.

Auburn, Georgia’s Body Camera Technology

In this Q&A, Auburn, Georgia’s Police Chief Carl Moulder and Lt. Chris Hodge talk about their technology challenges and how VC3’s vendor management helped them resolve these issues.

Read the Full Case Study >>

VC3 Improves IT Support and Cybersecurity Foundation for Isle of Palms

After a bad experience with a previous vendor, Isle of Palms eventually found VC3 to be the perfect fit as their managed services provider. The city appreciated VC3’s timely, efficient support, even when remote, along with our 24x7x365 monitoring and maintenance of their IT infrastructure.

Read the Full Case Study >>

Auburn, Georgia Improves Responsiveness and Effectiveness of IT Support

To run operations smoothly, the City of Auburn needs seamless IT infrastructure that supports its mission of serving citizens and businesses.

Read the Full Case Study >>

VC3 placed us in a position to better service our staff

When it comes to establishing an effective IT infrastructure, consulting experienced professionals is the first and most important step. It is one we are glad to have taken with VC3 as they placed us in a position to better service our staff and the residents of our city.

Police Chief Christopher Hodge
City of Auburn, Georgia

With VC3, everything is getting done

I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.

Captain Jeff Swain
Isle of Palms Police Department

Comprehensive IT Services

Some of the ways we help police departments include:

  • Building and managing a solid, scalable infrastructure
  • Maximizing cybersecurity with layered defenses such as endpoint security
  • Ensuring compliance with relevant regulations, such as CJIS Security Policy
  • Ensuring the availability and integrity of critical law enforcement data
  • Designing cost effective data storage solutions
  • Implementing and supporting communication and collaboration tools
  • Managing mobile devices and equipment endpoints
  • Creating security policies and procedures
  • Providing continuous monitoring of IT systems and 24/7 technical support
  • Enabling officers with remote technology to increase efficiency in the field

Don’t Lose the Public’s Trust

Reactive IT support creates unpredictability that leaves your police department at high risk. Downtime, a cyberattack, or a failure to comply with federal and state laws can all negatively impact your police department—especially if you are short-staffed and working with a tight budget. 

Make the Emergency IT Call Today

Police departments rely on technology more and more every day. Make the call today to begin addressing your IT challenges and risks. 

VC3 has the capacity, skill set, and over 30 years of experience helping police departments AIM higher.

  • Deep Experience with Police Departments

    30 years of experience serving the IT needs of police departments—with expertise in CJIS compliance, police records management, and body camera video archiving. 

  • Fast Resolution Time

    We understand that downtime is unacceptable, and technology should not be a barrier when serving the public. Our average minutes to resolution is 45 minutes, which minimizes disruption. 

  • 24/7 Support and a Trusted, Local Presence

    We are dedicated to providing 24/7/365 IT support no matter your location. With engineers located all across North America, VC3 is there for your police department no matter the time of day or type of request. We’re always available—just like you. 

  • Municipal League Partnerships

    Municipal leagues endorse our IT products and services to meet the needs of member towns and cities. 

  • Proactive, Long-Term View

    Our Strategic Advisors guide police departments through evolving compliance requirements and ensure they have the correct technology in place to meet organizational goals. 

  • Specialized, Strategic Expertise

    Our team of 100% CJIS-vetted professionals has extensive experience with police departments of all sizes, and we are dedicated to providing proactive guidance to help you achieve your goals. 

Our approach to technology enables your police department to AIM Higher.

Lots of companies can set up your laptops or manage your infrastructure. In order to contend with today's challenges, you need more than a break-fix vendor with a "24/7" help desk ticket to nowhere. You need a proactive partner that stops the issues before they start. That's where VC3 comes in. 

Over 1,100 municipalities turn to VC3 to meet the challenges of today’s complex technology + regulatory landscape.


Response Time + Onsite Support


From a Team of 100% North American-Based Experts

85 %

Less IT Incidents After 3 Months

Let's talk about how VC3 can help you AIM higher.