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Payments & Invoices
Municipalities turn to
Manage Essentials when they...
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Designed for Municipalities That Want Simple, Cost-Effective, and Comprehensive IT Solutions
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Data Backup + Disaster Recovery
Get peace of mind knowing that your data is backed up, protected, and easily accessible in the event of a ransomware attack or server crash.
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24/7 Helpdesk
True 24/7 support for troubleshooting and resolving technical issues.
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Proactive System Maintenance + Data Backups
Our 24/7 network operations center proactively maintains your data backups, patch management, and more. Endpoint detection and response (EDR), 24/7 monitoring, and incident response helps you detect and respond to threats in your systems.
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Records Management
Records management and body camera video archiving with unlimited offsite storage so you can maintain compliance with state records retention schedules.
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Custom Municipal Website
With Manage Essentials Proactive, you get a modern, professionally-designed website that supports mobile devices, delivers important information to your residents, and puts the best face on your town or city.
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Foundational Cybersecurity
Need essential best practices deployed to protect your municipality and meet cyber insurance requirements? VC3 includes foundational cybersecurity tools and solutions as part of Manage Essentials. You get Endpoint Detection and Response (EDR), cloud protection, Security Awareness Training, dark web credential monitoring, email protection, web content filtering, and Microsoft 365 MFA.
What Our Clients Are Saying
We hadn’t seen anyone like VC3 before.
I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.
With VC3, it’s easy to develop a personal relationship
In addition to VC3’s technical help and expertise, I enjoy the personal relationship aspect of Manage Essentials. Their IT engineers are sweet and dear to me. In the Midwest, many of our business dealings are built on a personal relationship. With VC3, it’s easy to develop a personal relationship with them. It’s not just about equipment and services. With a good personal relationship in place, if things do go wrong with IT, it’s so much easier to communicate about what went wrong. It’s fine when everything’s fine, but it’s when things go wrong—that’s when the personal relationship really comes into play.
Our Strategic Advisor has always been a fantastic advocate for us.
Our Strategic Advisor has always been a fantastic advocate for us. If we do have issues, he’s a reasonable voice that is very good at seeing our perspective and helping us see it through.
They placed us in a position to better service our staff.
When it comes to establishing an effective IT infrastructure, consulting experienced professionals is the first and most important step. It is one we are glad to have taken with VC3 as they placed us in a position to better service our staff and the residents of our city.
Managed Services Resources + Insights
Municipal IT Budget Planning
10 Questions to Ask Before Signing a Managed IT Services Contract
