IT Support When You Need It

Only Explain the Problem Once

Thanks to our help desk, San Bernardino callers don’t have to waste their time explaining and re-explaining their problem to each new technician that they speak to on the phone. When you call, we can instantly pull up the pertinent details about your system so we can get right down to solving the problem. This is particularly helpful for those who aren’t familiar with the technical terms used to describe your computer or network.

Most issues can be solved over the phone within minutes. For more complex issues, we can use our sophisticated remote assistance software to control your computer from our help desk (with your permission) to diagnose and correct your problem. This allows us to provide the same level of service as an onsite call 24 hours a day.