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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA

2025 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

managed IT services

Managed IT Services for Growing Businesses and Municipalities

24/7 IT Support, One Flat Monthly Rate

The IT Team You Need to Cover Every Base

 

Are you a municipal department or small enterprise with 20–500 users and little to no internal IT?

Traditionally, small organizations had small IT needs. But that isn’t the case anymore. With relentless cybersecurity threats and the increased role that technology plays in business operations, every organization needs sophisticated IT support. That’s why more and more organizations are turning to managed IT services to minimize risks, keep operations running smoothly, and fend off cyber threats.

VC3's managed IT services keep you safe, secure, and efficient--providing you 24/7 support, proactive monitoring and maintenance, and foundational cybersecurity tools and best practices.

No surprise fees. Fewer outages. Expert IT team on call.

Predictable monthly IT costs
Predictable monthly IT costs
24/7 helpdesk support
24/7 helpdesk support
Proactive monitoring and maintenance
Proactive monitoring and maintenance
Advanced cybersecurity protections
Advanced cybersecurity protections

Some amazing organizations we've helped grow. 

VC3 has so far been the most enjoyable.

I've been working with outsourcing partners since 1998 and working with VC3 has so far been the most enjoyable and least painful experience.

Gabor Szentivanyi, Chief Information Officer
Kymera International

Great working relationship.

We have such a great working relationship and we’re always talking about the next thing. Chris and VC3 are my trusted advisors.

Lucy Papp, CFO
Stollery Children's Hospital

We find our long-standing partnership with VC3 invaluable.

Since 1999, the Municipal Association of South Carolina has partnered with VC3 to provide important IT and cybersecurity services to our member cities and towns. VC3 understands municipal budgeting requirements and the critical concerns of our members, which is needed to help them protect information, keep their operations running without major disruption, and ensure that members receive stellar service. We find our long-standing partnership with VC3 invaluable and an essential part of MASC’s overall services to members.

Todd Glover, Executive Director
MASC

⁠Our Strategic Advisor has always been a fantastic advocate for us.

Our Strategic Advisor has always been a fantastic advocate for us. If we do have issues, he’s a reasonable voice that is very good at seeing our perspective and helping us see it through. 

Karl McCollester, IT Consultant
City of Sumter, SC

⁠We truly value the partnership we've built with their team.

Whether it's a quick question or a more complex issue, the VC3 team is always responsive and readily available to help. Their commitment to excellent service has made a real difference for us, and we look forward to continuing this strong relationship for years to come.

Erin Eggert, Deputy Director
Wisconsin Institute for Healthy Aging

1,100+ municipalities and 700+ businesses turn to VC3 when they need a proactive partner, not a break-fix vendor

87 %
Average Reduction

in IT Incidents after3 Months

24/7
Support

From a Team of 100% North American Based Experts

2
Hour

Response Time + Onsite Support

All-Inclusive IT Services from VC3

We offer all-inclusive managed IT services to organizations in the US and Canada that either don’t have the resources or find it cost-prohibitive to staff an entire IT department, keep software systems up and running, and manage cybersecurity.

Some of the benefits associated with managed IT services include:

5-myths-about-managed-it-services
  • Predictable Monthly IT Costs & Flat-Fee Billing

  • Operational Efficiencies

  • Proactive Network Monitoring

  • Desktop Optimization

  • Regular Software Updates

  • Regulatory Compliance Assistance

  • Advanced Cybersecurity Protections

  • 24-hour Support Services

  • Minimal Downtime

  • Preventative Network Maintenance

Ready for Better IT Results?

1. Schedule a Call
We'll chat about how you use technology, and what you want to get out of IT.
2. Design Your Plan
If we're the right fit, you'll choose the IT service agreement that works best for your organization.
3. Enjoy Hassle-Free IT
Within days, you'll be experiencing IT like never before.

How Much Do Managed IT Services Cost?

Pricing for managed IT support services varies greatly from provider to provider. What is just as important as knowing your price is to understand exactly what is included in your contract. The quantity of workstations, servers, and devices that are being managed, and the level of service that is provided, are factors that guide pricing. Your pricing will generally be “per device.” Other factors that will affect pricing will be the complexity of your network.

Related: Need more information on how much Managed IT Services cost? Get the Managed IT Services Cost and Pricing Guide.

How to Choose a Managed IT Service Provider

The hardest part about evaluating different managed IT service providers is that they all define “managed IT” a little bit differently. Go ahead and ask about their definition, but don’t be surprised if you’re still not exactly sure what they mean.

Here are some guidelines for your conversation:

  • Does the provider talk about business results?

    A managed IT service provider should be ultimately focused on helping you use IT to meet your business goals.

  • Does the provider have a proven process?

    Anyone can provide services, but it’s how services are delivered that affects results.

  • Is the provider open about what’s included - and what’s NOT included?

    No one likes surprise charges.

  • Do they provide a comprehensive IT department, or are they just handling pieces?

    Either situation can be fine, but you'll want to be clear about the arrangement ahead of time.

  • Do they look at IT as a whole, whether you outsource all of IT to them or not?

    A holistic approach to IT ensures you get the business results you need.

Ready for Predictable IT Results with Managed IT Services?

Contact us today to explore how you can cover all of your IT bases and get the predictable IT results you need to improve and grow your business.

We’re happy to share our expertise with you, whether or not you decide to work with us.

Let's talk about how VC3 can help you AIM higher.