Co-Managed Infrastructure Support
24x7 monitoring, maintenance, and support to keep your servers and network infrastructure running smoothly.
Organizations turn to VC3 for
Co-Managed Infrastructure Support when they...
Worry About Other Things, Not Your IT Infrastructure
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24/7 Monitoring, Maintenance, and Support
Our team monitors and maintains your servers and network infrastructure round-the-clock to ensure you stay up and running. Through our 24x7 monitoring, we also spot and resolve issues before they turn into fires.
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Patching, Updates, and Scheduled Maintenance
We stay up on patches, important updates, and scheduled maintenance—notifying your team well in advance of any changes needed to keep your environment optimized.
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Responsive Support
Our support team is available 24/7 to quickly and efficiently resolve any issues that come up.
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Documentation and Reporting
We document your server and network infrastructure—keeping it up to date as changes occur.
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Collaboration with Your Team and Vendors
We will assist your team in resolving end user issues when the root cause stems from the server or network, along with driving coordination between vendors to resolve infrastructure issues in a timely manner.
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Strategic Planning
We can advise you on infrastructure lifecycle management, budgeting, and roadmapping.
What Our Clients Are Saying
We hadn’t seen anyone like VC3 before.
I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.
Great working relationship.
We have such a great working relationship and we’re always talking about the next thing. Chris and VC3 are my trusted advisors.
They placed us in a position to better service our staff.
When it comes to establishing an effective IT infrastructure, consulting experienced professionals is the first and most important step. It is one we are glad to have taken with VC3 as they placed us in a position to better service our staff and the residents of our city.
VC3 has so far been the most enjoyable.
I've been working with outsourcing partners since 1998 and working with VC3 has so far been the most enjoyable and least painful experience.
Our Strategic Advisor has always been a fantastic advocate for us.
Our Strategic Advisor has always been a fantastic advocate for us. If we do have issues, he’s a reasonable voice that is very good at seeing our perspective and helping us see it through.
The capacity, skill set, and experience to help you AIM higher.
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Fast, Comprehensive Onboarding
A streamlined process that quickly transitions your organization to VC3’s co-managed infrastructure support.
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Predictable Costs
Transparent pricing helps you avoid bloated solutions and unbudgeted expenses.
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Reduced Risk of Outages
Proactive maintenance and monitoring help prevent system outages and downtime, ensuring business continuity and minimizing costly interruptions.
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Access to Specialized Expertise
Gain access to advanced skills and knowledge that may not exist on your team, ensuring your infrastructure is managed according to best practices and the latest standards.
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Confidence in Your Infrastructure
With expert maintenance and patching, you can trust that your servers and networks are running as efficiently as possible.
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Team Members Freed from Mundane Tasks
Offloading routine infrastructure management allows your internal IT team to focus on higher-value strategic initiatives, driving innovation and organizational growth.
Need Additional Co-Managed Support?
Your organization is unique. We know a cookie-cutter co-managed solution won’t work for you.
We’ve designed our co-managed services as a modular offering. Choose exactly the support you need, maintain control of your IT team, and scale as your needs evolve.
If you need support beyond your infrastructure, we offer the following options.
Co-Managed End User Support
With 24/7 end user support, we triage and resolve basic service requests while working with your team to resolve more complex issues. Also includes patch management and workstation monitoring and maintenance.
For organizations that:
- Have specialized team members primarily devoting a disproportionate amount of time toward end user support instead of higher value initiatives.
- Need a cost-effective way to increase the capacity of their internal helpdesk team.
- Require true round-the-clock support without overburdening internal staff.
Co-Managed Cybersecurity Services
A 24/7 cybersecurity team, strategic cybersecurity guidance, and enterprise-level solutions at an affordable price.
For organizations that:
- Want to strengthen their cybersecurity posture with additional expertise and resources.
- Need an affordable alternative to building an internal SOC.
- Seek greater agility when responding to cybersecurity incidents.
Data Backup + Disaster Recovery
Prepare for worst-case scenarios with offsite data backup solutions that get you operational again within hours.
For organizations that:
- Need recovery plans for major incidents such as natural disasters and ransomware
- Must become operational within hours, not days or weeks, after an incident
- Require real-time monitoring to quickly address data backup issues
Let's talk about how VC3 can help you AIM higher.
Cybersecurity Resources + Insights
Why Vulnerability Management Is Important for CPAs
Cybersecurity 101