MANAGED SERVICES

Voice Over IP (VoIP)

Improve call quality, gain state-of-the-art VoIP features, and resolve issues in minutes.

Organizations turn to VC3 for
Voice Advantage services
when they...

VoIP Streamline Phone System

Need to streamline the cost, complexity, and functionality of their phone system.

VoIP Call Center System

Need a reliable phone system to support a call center.

24:7 VoIP Service Desk

Need a 24/7 service desk to quickly address their requests and issues.

Record Calls VoIP

Want to selectively record calls for compliance or training.

Multiple VoIP Devices

Need their number to ring multiple phone devices including desk, cell, home, and more.

FEATURES

Designed for Organizations Needing Cost-Effective, Fully Supported, and Modernized Phone Systems

24x7 Service Desk
Voice Advantage quickly addresses any service requests and technical issues. Our team is ready to respond.

Single, Integrated Solution
Voice Advantage consolidates multiple sites to reduce the cost and complexity of your current phone situation.

Worry-Free Installation, Maintenance, and Service
With Voice Advantage, we include installation, ongoing maintenance, and routine service to keep your phone systems running smoothly.

Features, Features, Features
Voice Advantage includes fax-to-desktop, voicemail delivered straight to your email, and optional call center, call recording, call forwarding, and softphone features.

Disaster Recovery
Voice Advantage includes flexible disaster recovery features such as automatic rerouting of calls. That way, you’re still able to take calls after a disaster.

The capacity, skill set, and experience to help you AIM higher.

End-to-End Service

Worry-free installation with ongoing support including maintaining equipment and replacing defective phones.

Capable, Responsive Support

100% North American-based team with onsite support available in less than 2 hours.

Practical + Predictable Costs

Avoid bloated solutions while consolidating multiple sites into a single, integrated solution.

Increased Resiliency

Automatically re-route incoming calls to another number during a power outage, disaster, or emergency at your organization.

Flexible Solutions

Right-sized IT solutions designed to fully equip your unique organization and its VoIP needs.

Streamlined IT + Reduced Issues

Get a proactive partner that simplifies your phone infrastructure and helps your organization reduce VoIP issues.

VC3 gets IT
out of sight, out of mind, and out of your way.

1,100+ municipalities and 700+ businesses turn to VC3 to get out of the IT trenches and back to working on what matters.

4,000

Phones
Supported

4,900

End Users Supported

300,000

Calls Processed Per Month

99.9965%

Uptime of Operation

"We also saw improved response to service requests."

“Over the past few years, we have transitioned all of our IT functions to VC3 and found their service and pricing to be outstanding. They understand the local government market, and have served us well. We use them for disaster recovery service, systems maintenance, proactive support, and now for phone service. When we switched to VC3 from using a local IT vendor, we not only saw a reduction in the number and frequency of problems, we also saw improved response to service requests.”

▸ Town of River Bend, NC

Let’s talk about how VC3 can help you

AIM higher.

Let’s talk

about how VC3

can help you

AIM Higher.