Local Government Website Design, Development, and Hosting

Is Your Municipal Website Lacking the Features That Your Citizens Expect?

VC3’s local government website design services provide you an accessible, compliant, secure, and easy-to-use website to make communication with your citizens convenient.

  • Quickly and easily update content.
  • Comply with ADA Section 508 requirements (using standards set by WCAG 2.0AA).
  • Easily integrate features such as online forms and payment systems.
  • Securely host your website at our enterprise-grade data center.
  • Quickly address website requests and issues through our 24/7 service desk.
  • Automatically adapt and adjust your website to the size of any device. (desktop, tablet, mobile) with a responsive web design

Improve Community Engagement and Streamline Processes.

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VC3’s Local Government Website Design is based on 25 years of local government experience.

Local Government Website Design Portfolio

Get a Secure, Compliant, Feature-Rich Website

Website convenience and security are a phone call away.

Benefits of Local Government Web Design with VC3

VC3 Website Partnership Plan

Ensuring that your website meets your online goals and your visitors’ needs doesn’t stop when you launch your site.

Web technologies and user expectations are constantly evolving. Throughout these changes, VC3 will remain your partner to ensure the long-term success of your newly developed website. We go above and beyond the typical website support model.

Free Redesign

Never let your website get outdated again!

VC3’s Website Partnership Plan includes a free redesign of your website every four years—ensuring that your visual design keeps up with current trends and appeals to your website’s visitors.

During the redesign, we will also make recommendations to help improve your navigation and content.

Annual Site Reviews

Once a year, we will assess the overall health of your website, provide you with an actionable report, and discuss how you can continue to exceed your visitors’ expectations.

During this annual review, we will address ways to keep your content fresh, relevant, and organized. Our recommendations may cover changes to your website content structure, formatting, and communication of information along with discussing new features.

Supplemental Website Content Management Training

VC3 will offer an annual supplemental content management training class, giving your municipal staff a chance to reinforce their previous learning or introduce new staff members to your website’s content management features and processes.

Free Unlimited Technical Support

When issues arise or you just have a question about your website, VC3’s 24/7 service desk will address your needs as quickly as possible.

Website Analytics Reports

The ability to analyze how visitors find and use your website is an important step toward keeping your website relevant and useful for your audience. Google Analytics allows you to track important data about website visitor behavior that can help you make decisions about content, navigation, and design.

VC3 creates and shares actionable website analytics reports with your municipality, while your own website administrators with Google Analytics experience can dig deeper to track visitor statistics and view information about website visitors’ search phrases used to find their site.

Free Subscription to Cognito Forms

VC3’s Website Partnership Plan will include a subscription to the Cognito Forms Team Plan with a value of over $1,000.

Cognito Forms is a powerful software-as-a-service (SaaS) online form builder that will allow your organization to design forms and embed them on your website for website visitors to fill out. Create forms so your residents can make payments, apply for business licenses, or register for events.

Features include:

  • Security: Forms are protected with SSL encryption and data is encrypted at rest.
  • Payment: Securely collect payments through our integrations with PayPal and Stripe.
  • Notifications: Email authorized municipal staff when a new form is submitted.
  • E-Signatures: Allow citizens to sign their form submissions online.
  • Save and Resume: Allow your residents to save their form submission progress and complete their form at a later date.
  • Advanced Calculations: Automatically calculate a payment amount based on a person’s form input.

IT Services Tailored to Your Organization

Needs Assessment and Strategic Planning

VC3 begins each website project with a discovery phase to learn all about your municipality—your departments, audiences, needs, and requirements.

We use a combination of online surveys and one-on-one interviews with your department heads to gather input from your municipality. We will also evaluate your municipality’s current website, content, available analytics, and social media presence to fully understand your public image, audiences, goals, and initiatives.

Then, we will work closely with a website committee comprised of representatives from your municipality to collaborate on your website’s development strategy. Together, we will create a web presence that focuses on audience accessibility, clear communication, and resident engagement.

Design

VC3’s web design team understands the balance between a well-designed beautiful website and an easy, simple, functional user experience.

VC3 will create a unique, modern, and flexible website design that addresses all facets of the user experience—paying special attention to typography, imagery, navigation, and accessibility.

We treat the design phase as a collaborative effort with your municipality, allowing for input, review, and revisions to ensure that you are happy with the result.

Development and Testing

During the website redesign project, VC3 will migrate all existing content into the new website platform. We will develop your new website using modern standards—including mobile-friendly features to ensure your website works well on all devices. Our process includes extensive testing for compatibility across all modern browsers and devices to ensure a consistent user experience on Edge, Chrome, Firefox, and Safari.

Support and Maintenance

We don’t disappear after we launch your website. Post-launch, we ensure that your website works as intended. You also have access to our 24/7 service desk in case you need to report technical issues.

Americans with Disabilities Act (ADA) Compliance

VC3 ensures your website will meet all ADA compliance requirements upon launch. Using real-time reports and website editor training, VC3 will also assist in making sure your website continues to meet requirements.

The latest website accessibility compliance requirements include several voluntary consensus standards, including WCAG 2.0, a globally recognized, technology-neutral standard for web content. Learn more about ADA compliance here.

Compliance, Security, and Hosting

Having worked with municipal and private sector clients, we’re both aware and equipped to build websites that meet government compliance and industry best practices. We address data integrity, security, and compliance requirements for your website and its assets by using industry-standard tools, processes, and programming languages. We host all data on HIPAA-compliant cloud infrastructure, whether our own private cloud or on public infrastructure (such as Azure and Amazon Web Services).

VC3 Website Features

  • ADA Section 508 / WCAG 2.0 AA Compliance
  • Responsive Web Design
  • Meeting and Event Calendar Integration
  • Agenda and Minutes Management
  • Staff Directory
  • Online Forms with Payment
  • Emergency Alerts
  • Image Galleries
  • Video Embedding
  • Social Media Integration
  • User Management and Permissions
  • Content Approval Workflow
  • Content Versioning
  • Content Scheduling
  • Google Analytics

Client Testimonials

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Bill Crabtree
Town of Wake Forest, NC

“Thanks to VC3, ours is a website that not only makes information easier to access, thereby encouraging greater transparency, it also accurately reflects the character of our community, thereby serving as an appealing ‘front porch’ for anyone wishing to learn more about Wake Forest.”

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Samentha Mathews
City of Valdosta, GA

“VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team of talented and courteous professionals. Our website had integrity and purpose and is utilized by staff and citizens alike for most public information and service needs. Thank you VC3! You rock!”

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Michelle H. Strickland
City of Walterboro, SC

“I have been very pleased with the new features of the website. We have utilized the new features to publish news stories, share posts on social media, improve and promote our calendar of events, and create online web forms that have been very helpful in getting the public to register for parades and events. I feel confident that the new, simplified website will be easier for the user to navigate, and provides the city with many tools to engage new users.”

We Build Accessible and Fully Functional Websites

We work with your organization at every step to build a website that every person can use.