Website Partnership

Is Your Government Website Lacking the Features That Your Citizens Expect?

VC3’s government web design services provide the accessibility, compliance, security and ease-of-use your website needs to make life convenient.

 


  • Quickly and easily update content with tools specifically built for local governments
  • Compliance with ADA Section 508 requirements using the standards set by WCAG 2.0AA
  • Readily integrate custom features such as online forms and payment systems.
  • Securely host your website and data at our enterprise-grade data center
  • 24/7 Service Desk to quickly address requests and issues.
  • Responsive web design for desktop, tablet and mobile viewing

VC3’s Government Website Design is Based on the Experience of Developing Over 100 Municipal Websites

Get an Accessible and Feature Rich Website

Website convenience and security are a phone call away.


Benefits of Local Government Web Design with VC3

VC3 Website Partnership Plan

Ensuring that your website meets your online goals and your visitors' needs doesn't stop when you launch your site.

Web technologies and user expectations are constantly evolving, and VC3 is your partner in ensuring the long-term success of your newly developed website going above and beyond the typical support model.

  • Free Redesign
    Never let your website fall out of date again!

    VC3’s Partnership Plan includes a free redesign of your website every four (4) years, ensuring that not only your technology is up to date, but that your visual design is keeping up with current trends and is appealing to your website's visitors.

    During this redesign, we will also make recommendations on improving your navigation and content.
  • Free Unlimited Technical Support
    When issues arise or if you just have a question about your website or content management system, VC3’s Service Desk is the best way to make sure your needs are addressed as quickly as possible. The Service Desk is available 24x7x365.
  • Supplemental CMS Training
    VC3 will offer an annual supplemental content management training class to allow your editors a chance to reinforce their previous learning or to introduce new staff members to content management features and processes.
  • Annual Site Reviews
    Once a year, we will assess the overall health of your website, provide you with an actionable report, and discuss with you how to keep exceeding your visitors' expectations.

    During this annual review, we will address keeping your content fresh, relevant and organized while making recommendations on changes to your content structure, formatting, communication of information, and new features.
  • Website Analytics Reports
    The ability to analyze how visitors are finding and using your website is an important step in keeping your website relevant and useful for your customers.

    Google Analytics allows website administrators to track visitor statistics and view sessions and page views for their site, any directory, or specific page filtered by any date range.

    Administrators can also view information about their website visitor’s client systems and search phrases entered into search engines to find their site.
  • Free Subscription to Cognito Forms
    VC3, in partnership with Cognito Forms - a powerful, online form builder - will include a subscription to the Team Plan with a value of over $1,000.

    Cognito Forms is a software-as-a-service (SaaS) offering that will allow your organization to design forms that can be embedded on the website and completed online including registration forms, permits, surveys, and applications.

    Features:
    • Security – Forms are protected with SSL encryption and data is encrypted at rest.
    • Payment – Securely collect payment through our integrations with PayPal and Stripe.
    • Notifications – Email the appropriate staff when a new form is submitted.
    • E-Signatures – Allow citizens to sign their submissions online.
    • Save & Resume – Allow your citizens to save their submission progress and complete their form at a later date.
    • Advanced Calculations – Forms can calculate the amount due based on user's input on the form.
 

VC3 By The Numbers

Accounts Under Active Management
9000+
Average Reduction in IT Incidents after 3 months
85%
Government Agencies & Organizations trust VC3
220+
Servers Under Active Management
1000+
 

VC3’s Government Web Design Process

 

Needs Assessment & Strategic Planning

VC3 begins each project with a discovery phase to learn all about your organization, departments, audiences and the needs and requirements for your new website.

Employing both internal and external online surveys and one-on-one interviews with your department heads, VC3 will gather input from all audiences.

VC3 will also evaluate your organization’s current website, content, available analytics, and social media presence to fully understand your organization’s self-image, audiences, goals, and initiatives

VC3 will then work closely with a defined Website Committee to collaborate on the development strategy to create a web presence that focuses on audience access, communication, and participation.

Government Web Design

VC3’s Web Design Team understands the balance needed to create a beautiful website that conveys the true character of your organization with a user experience that is clean and easy to use.

VC3 will create a unique, modern and flexible design that addresses all facets of the user experience, including typography, imagery, navigation, and accessibility.

The design phase will be a collaborative effort with your organization, allowing for input, review, and revisions to ensure the design is a source of pride for the organization.

Page layouts will be created to cleanly organize and display content and features, with the forethought of how each page will display on various devices and screen sizes in a consistent manner.

Development & Testing

During the website redesign project, VC3 will change the website’s CMS to the new Drupal-based system. VC3 will migrate all existing content into the new website.

The website will be written using modern website standards that are mobile friendly and work on all devices.

VC3 extensively tests for compatibility across all modern browsers and devices to ensure a consistent user experience on Internet Explorer 10+, Edge, Chrome, Firefox, Safari.

Support and Maintenance

We don’t stop at launching your website. Rather, we ensure that it works as intended through its lifecycle. You also have access to our 24/7 Service Desk in case you need to report technical issues.

Americans with Disabilities Act (ADA) Compliance

The latest accessibility compliance requirements include several voluntary consensus standards, including WCAG 2.0, a globally recognized, technology-neutral standard for web content.

VC3 ensures your website will meet all compliance requirements upon launch. Using real-time reports and website editor training, VC3 will also assist in making sure your website continues to meet requirements. Learn more about ADA compliance here.

Compliance, Security and Hosting

Having worked with municipal and private sector clients, we’re both aware and equipped to build for government compliance and industry best practices. For example, our staff have undergone CJIS training and criminal background checks.

VC3 also guarantees data integrity for your website and its assets by using only industry-standard tools and programming languages. We host all data on HIPAA-compliant cloud infrastructure, be it our own private cloud or public infrastructure (e.g. Azure and Amazon Web Services).

 

Website Features

  • ADA Section 508 / WCAG 2.0 AA Compliance
  • Meeting and Event Calendar Integration
  • Agenda and Minutes Management
  • Council and Board Member Management
  • Staff Directory
  • Online Forms with Payment
  • Emergency Alerts
  • Employment Opportunities Management
  • Image Galleries
  • Video Embedding
  • Social Media Integration
  • Friendly-URLs / SEO
  • Advanced Site Search
  • User Management and Permissions
  • Content Approval Workflow
  • Content Versioning
  • Content Scheduling
  • Google Analytics

We Build Accessible & Fully Functional Websites

We work with your organization at every step to build a website that can be used by every person and for every need.

Request a Proposal

Contact us today to learn how our designers can help you meet your online business goals.

Contact Us

Recent Work

Client Testimonials

"Thanks to VC3, ours is a website that not only makes information easier to access, thereby encouraging greater transparency, it also accurately reflects the character of our community, thereby serving as an appealing 'front porch' for anyone wishing to learn more about Wake Forest."

—Bill Crabtree - Wake Forest, NC

"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team of talented and courteous professionals. Our website had integrity and purpose and is utilized by staff and citizens alike for most public information and service needs. Thank you VC3! You rock!"

—Samentha Mathews - Valdosta, GA

"I have been very pleased with the new features of the website. We have utilized the new features to publish news stories, share posts on social media, improve and promote our calendar of events, and create online web forms that have been very helpful in getting the public to register for parades and events. I feel confident that the new, simplified website will be easier for the user to navigate, and provides the city with many tools to engage new users. "

—Michelle H. Strickland - City of Walterboro, SC