MANAGED IT SERVICES

IT in a Box

All-in-One Managed IT Services for Towns and Cities

Get comprehensive technology products and services tailored to the unique needs of municipalities.

Organizations turn to
IT in a Box
when they...

Managed IT Partner

Have an overburdened or nonexistent IT team and do not want to hire additional headcount.

IT Strategy

Historically have not invested much in IT and need to fill many critical gaps.

Data Back Real Time Monitoring

Need help archiving and retaining important records and processing Open Records Requests.

Cloud Hosting Security

Are concerned about server failures and need regular data backups to reduce organizational risk.

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Have had bad experiences with reactive IT vendors.

FEATURES

Designed for Towns and Cities That Want Simple, Cost-Effective, and Comprehensive IT Solutions

Data Backup + Disaster Recovery
Get peace of mind knowing that your data is backed up, protected, and easily accessible in the event of a ransomware attack or server crash.

24/7 Help Desk
True 24/7 support for troubleshooting and resolving technical issues.

Proactive System Maintenance + Data Backups
Our 24/7 network operations center proactively maintains your data backups, patch management, antivirus management, and more. Endpoint detection and response (EDR), 24/7 monitoring, and incident response helps you detect and respond to threats in your systems.

Records Management
Records management and body camera video archiving with unlimited offsite storage so you can maintain compliance with state records retention schedules.

Custom City Website
With IT in a Box Gold, you get a modern, professionally designed website that supports mobile devices, delivers important information to your residents, and puts the best face on your city.

The capacity, skill set, and experience to help you AIM higher.

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Designed for Municipalities

From data backups and cybersecurity to websites and records management, IT in a Box was designed specifically for municipalities.

Capable Responsive Support

Capable, Responsive Support

100% North American-based team with onsite support available in less than 2 hours.

Pay as you go

Predictable Pricing

Avoid bloated solutions while consolidating multiple sites into a single, integrated solution.

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Local Presence

From our league endorsements to our onsite response in less than 2 hours, you can count on VC3 for local presence, powerful capabilities, and the reliability your municipality needs.

Proactive Maintenance​

Proactive Maintenance

VC3’s 24/7/365 Network Operations Center is always proactively maintaining your systems.

On-Prem, Cloud, + Hybrid​

On-Prem, Cloud, + Hybrid ​

On-prem, cloud, + hybrid capabilities that accommodate any work environment to meet your municipality's needs.

VC3 gets IT out of sight, out of mind,
and out of your way.

<2
Hour

Response Time + Onsite Support

1,100+

Existing Municipalities as Clients

100%

of Support Staff are CJIS-vetted

“Quality, outstanding customer service that fits with the mission and values of the association.”

“The Municipal Association of South Carolina created a strategic alliance with VC3 in 1999 to provide much needed and requested IT services to our member cities and towns. Our alliance has grown only stronger over the years. VC3’s philosophy of providing quality products and outstanding customer service fits perfectly with the mission and values of the Association.” 

▸ Municipal Association of South Carolina

Flexible and Comprehensive
Managed Services Solutions

IT in a Box Packages

= Remote Support (Silver)

= Optional Add-Ons (Silver)

Bronze Package

Silver Package

Gold Package

Cybersecurity + Computer Maintenance

Data Backup + Disaster Recovery

Vendor Management + Procurement

24/7 Support

Records/Document Management, Email, Office

Video Archiving (Body Camera + Square Car Camera)

Policy + Compliance

Custom Website

IT in a Box Packages

Cybersecurity + Computer Maintenance

Bronze Package

Silver Package

Gold Package

Data Backup + Disaster Recovery

Bronze Package

Silver Package

Gold Package

Vendor Management + Procurement

Silver Package

Gold Package

24/7 Support

Silver Package (Remote)

Gold Package

Records/Document Management, Email, Office

Silver Package (with add on)

Gold Package

Video Archiving (Body Camera + Square Car Camera)

Gold Package

Policy + Compliance

Gold Package

Custom Website

Gold Package

Let’s talk about how VC3 can help you

AIM higher.

Let’s talk

about how VC3

can help you

AIM Higher.