MANAGED IT SERVICES

Service Advantage

Managed IT, 24/7 Support for Technology and Applications, and Strategic Planning

Proactive IT and cybersecurity monitoring, maintenance, and support — 24/7.

Organizations turn to
Service Advantage
when they...

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Have an overburdened or nonexistent IT team and do not want to hire additional headcount.

Managed IT Partner

Require flexible managed or co-managed IT support that can scale up and down with organizational needs.

VoIP Streamline Phone System

Want their in-house IT team out of the weeds of help desk and IT maintenance so they can focus on longer-term, strategic priorities.

IT Strategy

Need greater visibility and strategic guidance around long-term technology planning and investments.

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Have dealt with reactive IT vendors and want a partner who is more strategic and more proactive. 

FEATURES

Designed for Organizations That Want Cost-Effective, Comprehensive, and Modern IT Solutions

Virtual CIO (vCIO)
Get detailed monthly reports and strategic recommendations around IT priorities, projects, and budgets from a certified expert who understands your business.

24/7 Cybersecurity
Endpoint detection and response (EDR), 24/7 monitoring, and incident response helps you detect and respond to threats in your systems.

24/7 Help Desk
True 24/7 support for troubleshooting and resolving technical issues.

Device, Server, and Application Maintenance + Support
We handle the monitoring of desktops, laptops, servers, applications, and more so that we can stop most issues before they start, and escalate the rest to experienced engineers in a timely manner.

Proactive System Maintenance + Data Backups
Our 24/7 network operations center proactively maintains your data backups, patch management, antivirus management, and more.

The capacity, skill set, and experience to help you AIM higher.

Experienced Credentialed vCIO

Experienced, Credentialed vCIO

You’re assigned a virtual Chief Information Officer (vCIO) who helps you align technology planning with your organization’s most important strategic goals.

Capable Responsive Support

Capable, Responsive Support

Get a 100% North American-based team with onsite support available in less than 2 hours.

Pay as you go

Pay For What You Need

Avoid bloated solutions while eliminating hardware and consolidating applications into a single, integrated solution.

Fast, Frictionless Deployment​

Fast, Frictionless Deployment

We will migrate and deploy everything - from configuring your Active Directory domain, to syncing users and workstations.

Proactive Maintenance​

Proactive Maintenance

VC3’s 24/7/365 Network Operations Center is always proactively maintaining your systems.

On-Prem, Cloud, + Hybrid​

On-Prem, Cloud, + Hybrid ​

On-prem, cloud, + hybrid capabilities that accommodate any work environment to meet your organization's needs.

VC3 gets IT out of sight, out of mind,
and out of your way.

<2
Hour

Response Time + Onsite Support

85% Average Reduction

in IT Incidents After 3 Months of Service Advantage

10-15 Years

Average Experience of VC3’s vCIOs

"We hadn’t seen anyone like VC3 before.”

“I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.” 

▸ City of Isle of Palms, SC

Flexible and Comprehensive
Managed Services Solutions

Product Comparison

= Optional Add Ons

IT In a Box

Service
Advantage

Modern Office
Advantage

Virtual Office
Advantage

Cybersecurity + Computer Maintenance

Data Backup + Disaster Recovery

24/7 Support (Onsite and Remote)

Vendor Management + Procurement

Policy + Compliance

Records/Document Management, Email, Office

vCIO

Hardware-as-a-Service

Server + Application Hosting

Remote Desktop Hosting

Flexible and Comprehensive Managed Services Solutions

Product Comparison

Cybersecurity + Computer Maintenance

IT in a box

Service Advantage

Modern Office Advantage

Virtual Office Advantage

Data Backup + Disaster Recovery

IT in a box

Service Advantage

Modern Office Advantage

Virtual Office Advantage

24/7 Support (Onsite and Remote)

IT in a box

Service Advantage

Modern Office Advantage

Virtual Office Advantage

Vendor Management + Procurement

IT in a box

Service Advantage

Modern Office Advantage

Virtual Office Advantage

Policy + Compliance

IT in a box

Service Advantage (Add On)

Modern Office Advantage

Virtual Office Advantage

Records/Document Management, Email, Office

IT in a box

Service Advantage (Add On)

Modern Office Advantage

Virtual Office Advantage

vCIO

Service Advantage

Modern Office Advantage

Virtual Office Advantage

Hardware-as-a-Service

Modern Office Advantage

Virtual Office Advantage

Server + Application Hosting

Modern Office Advantage

Virtual Office Advantage

Remote Desktop Hosting

Virtual Office Advantage

Let’s talk about how VC3 can help you

AIM higher.

Let’s talk

about how VC3

can help you

AIM Higher.