Organizations turn to
Manage Essentials when they...
Designed for Municipalities and Organizations That Want Simple, Cost-Effective, and Comprehensive IT Solutions
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Data Backup + Disaster Recovery
Get peace of mind knowing that your data is backed up, protected, and easily accessible in the event of a ransomware attack or server crash.
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24/7 Helpdesk
True 24/7 support for troubleshooting and resolving technical issues.
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Proactive System Maintenance + Data Backups
Our 24/7 network operations center proactively maintains your data backups, patch management, antivirus management, and more. Endpoint detection and response (EDR), 24/7 monitoring, and incident response helps you detect and respond to threats in your systems.
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Records Management
Records management and body camera video archiving with unlimited offsite storage so you can maintain compliance with state records retention schedules.
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Custom City Website
With Manage Essentials Proactive, you get a modern, professionally-designed website that supports mobile devices, delivers important information to your residents, and puts the best face on your town or city.
What Our Clients Are Saying
We hadn’t seen anyone like VC3 before.
I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.
Their knowledge and timing are impeccable.
Regarding VC3’s day to day troubleshooting, their knowledge and timing are impeccable. Most of the time their IT staff can take control of our workstations and fix problems within minutes. More complex problems that require onsite staff are handled in short order. The staff is very pleasant and patient to work with each time we call. We receive calls from them to check up on us from time to time once an issue is resolved. Response time to emails and chats is almost immediate. We are very happy with our choice and feel that the service provided is well worth the monthly fee.
VC3 gets IT out of sight, out of mind, and out of your way.
Response Time + Onsite Support
The capacity, skill set, and experience to help you
AIM higher.
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Designed for Municipalities
From data backups and cybersecurity to websites and records management, Manage Essentials was designed specifically for municipalities.
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Capable, Responsive Support
100% North American-based team with onsite support available in less than 2 hours.
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Predictable Pricing
Avoid bloated solutions while consolidating multiple sites into a single, integrated solution.
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Local Presence
From our league endorsements to our onsite response in less than 2 hours, you can count on VC3 for local presence, powerful capabilities, and the reliability your municipality needs.
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Proactive Maintenance
VC3's 24/7/365 Network Operations Center is always proactively maintaining your systems.
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On-Prem, Cloud, + Hybrid
On-prem, cloud, + hybrid capabilities that accommodate any work environment to meet your municipality's needs.
Flexible and Comprehensive
Managed Services Solutions
Remote Support (Silver) Optional Add-Ons (Silver) |
Manage Essentials Monitor | Manage Essentials Respond | Manage Essentials Proactive | |
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Cybersecurity + Computer Maintenance | ||||
Data Backup + Disaster Recovery | ||||
Vendor Management + Procurement | ||||
24/7 Support | ||||
Records/Document Management, Email, Office | ||||
Video Archiving (Body Camera + Square Car Camera) | ||||
Policy + Compliance | ||||
Custom Website | ||||
Manage Essentials Monitor | Manage Essentials Respond | Manage Essentials Proactive | ||
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Let's talk about how VC3 can help you AIM higher.
Managed Services Resources + Insights

Benefits of Document Versioning

How to Choose a Content Management System for a Local Municipality
