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VC3 is the bar

We Make IT Easy

With VC3, it’s never license this, per hour that. Instead, it’s good people. Good people who work tirelessly .

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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA
Get out of the IT trenches

Municipal Disaster Recovery Checklist

Download the guide for real-life scenarios, containing data backup lessons and a checklist to help ensure you are ready for a disaster. 

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Municipal League Partnerships

VC3 is the IT partner that focuses on municipalities. We understand your budgeting cycles and critical
concerns.
Our Partners

2023 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

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Manage Essentials

All-in-One Managed IT Services

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Why VC3

Organizations turn to
Manage Essentials when they...

Have an overburdened or nonexistent IT team and do not want to hire additional headcount.
Have an overburdened or nonexistent IT team and do not want to hire additional headcount.
Are concerned about how employees are sharing confidential information.
Are concerned about how employees are sharing confidential information.
Lack best practices and want to get more from their current intranet or extranet.
Lack best practices and want to get more from their current intranet or extranet.
Lack strategic insights for improving their records management system.
Lack strategic insights for improving their records management system.
Want to centralize and organize documents spread across filing cabinets, file shares, and public mail folders.
Want to centralize and organize documents spread across filing cabinets, file shares, and public mail folders.
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Designed for Municipalities and Organizations That Want Simple, Cost-Effective, and Comprehensive IT Solutions

  • Data Backup + Disaster Recovery

    Get peace of mind knowing that your data is backed up, protected, and easily accessible in the event of a ransomware attack or server crash.

  • 24/7 Helpdesk

    True 24/7 support for troubleshooting and resolving technical issues.

  • Proactive System Maintenance + Data Backups

    Our 24/7 network operations center proactively maintains your data backups, patch management, antivirus management, and more. Endpoint detection and response (EDR), 24/7 monitoring, and incident response helps you detect and respond to threats in your systems.

  • Records Management

    Records management and body camera video archiving with unlimited offsite storage so you can maintain compliance with state records retention schedules.

  • Custom City Website

    With Manage Essentials Proactive, you get a modern, professionally-designed website that supports mobile devices, delivers important information to your residents, and puts the best face on your town or city.

What Our Clients Are Saying

We hadn’t seen anyone like VC3 before.

I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.

Captain Jeff Swain
Isle of Palms Police Department, SC

Their knowledge and timing are impeccable.

 

Regarding VC3’s day to day troubleshooting, their knowledge and timing are impeccable. Most of the time their IT staff can take control of our workstations and fix problems within minutes. More complex problems that require onsite staff are handled in short order. The staff is very pleasant and patient to work with each time we call. We receive calls from them to check up on us from time to time once an issue is resolved. Response time to emails and chats is almost immediate. We are very happy with our choice and feel that the service provided is well worth the monthly fee.

Jason Hall
City Manager, City of Lyons, GA

VC3 gets IT out of sight, out of mind, and out of your way.

<2
Hours

Response Time + Onsite Support

1,100 +
Existing Municipalities as Clients
100 %
of Support Staff are CJIS-vetted

The capacity, skill set, and experience to help you
AIM higher.

  • Designed for Municipalities

    From data backups and cybersecurity to websites and records management, Manage Essentials was designed specifically for municipalities.

  • Capable, Responsive Support

    100% North American-based team with onsite support available in less than 2 hours.

  • Predictable Pricing

    Avoid bloated solutions while consolidating multiple sites into a single, integrated solution.

  • Local Presence

    From our league endorsements to our onsite response in less than 2 hours, you can count on VC3 for local presence, powerful capabilities, and the reliability your municipality needs.

  • Proactive Maintenance

    VC3's 24/7/365 Network Operations Center is always proactively maintaining your systems.

  • On-Prem, Cloud, + Hybrid

    ​On-prem, cloud, + hybrid capabilities that accommodate any work environment to meet your municipality's needs.

Flexible and Comprehensive
Managed Services Solutions

Remote Support (Silver)

Optional Add-Ons (Silver)

 Manage Essentials Monitor Manage Essentials Respond Manage Essentials Proactive
Cybersecurity + Computer Maintenance
Data Backup + Disaster Recovery
Vendor Management + Procurement
24/7 Support
Records/Document Management, Email, Office
Video Archiving (Body Camera + Square Car Camera)
Policy + Compliance
Custom Website
Manage Essentials Monitor Manage Essentials Respond Manage Essentials Proactive

Let's talk about how VC3 can help you AIM higher.