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VC3 is the bar

We Make IT Easy

With VC3, it’s never license this, per hour that. Instead, it’s good people. Good people who work tirelessly .

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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA
Get out of the IT trenches

Municipal Disaster Recovery Checklist

Download the guide for real-life scenarios, containing data backup lessons and a checklist to help ensure you are ready for a disaster. 

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Municipal League Partnerships

VC3 is the IT partner that focuses on municipalities. We understand your budgeting cycles and critical
concerns.
Our Partners

2025 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

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five people working in the office

Managed IT Services

Empower your organization with 24/7 support and proactive maintenance for your computers, software, network, and backups. 

Ideal for organizations without internal IT.

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Organizations turn to VC3 for
Managed IT Services when they...

Rely on technology to operate and don’t have time to continually put out IT fires.
Rely on technology to operate and don’t have time to continually put out IT fires.
Face high or unpredictable costs from their current IT support vendor.
Face high or unpredictable costs from their current IT support vendor.
Need 24/7 helpdesk support from a deep bench of IT experts.
Need 24/7 helpdesk support from a deep bench of IT experts.
Do not have enough budget to hire a full-time IT employee.
Do not have enough budget to hire a full-time IT employee.
Need a proactive partner to manage their IT – not a “reactive” or break-fix vendor.
Need a proactive partner to manage their IT – not a “reactive” or break-fix vendor.
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Managed IT Services Options

Cost-effective, comprehensive, and customized IT solutions for smaller organizations. 

Tired of fighting IT fires? No budget for an internal IT team? 

VC3 is here to help. 

VC3 Manage

Proactive IT and cybersecurity monitoring, maintenance, and support — 24/7. 

Get out of the IT trenches and back to focusing on your mission. We’ll maintain, secure, and support your devices, servers, and applications while providing a 24/7 helpdesk to quickly resolve issues. 

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For organizations that:

  • Lack in-house IT expertise
  • Need flexible IT support that scales with growth
  • Want staff focused on work, not IT issues 

Manage Essentials

An instant IT department for municipalities. 

We built Manage Essentials for smaller municipalities with critical IT gaps. With three tiers to fit your unique needs and budget, we’ll give you an all-in-one, low-cost managed IT services solution managed by municipal-experienced professionals. 

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For municipalities that:

  • Have overburdened or no IT staff
  • Need to fill essential IT gaps
  • Require help with records management and Open Records Requests 

Proactive Approach to Managing IT for Better Results

Managed IT services maximize your technology investments to empower your employees and help you achieve organizational goals—instead of technology holding you back. 

The results? Improved organizational outcomes, productive employees, and predictable IT costs. 
What are managed IT services?

Managed IT services include comprehensive IT support delivered by a managed service provider (MSP) for a flat monthly rate. The MSP handles troubleshooting IT issues, ongoing server and computer maintenance, cybersecurity, and strategic IT planning.

How is VC3 different from my vendor who I call when needed?

“Break/fix” vendors only show up when something goes wrong—which often leads to unpredictable costs, superficial fixes, and ongoing issues that never get fully solved. By contrast, VC3 proactively manages your IT for a fixed monthly rate. We maintain your systems, provide 24/7 helpdesk support, and keep your costs predictable.

Why does proactivity matter with IT?

You get fewer disruptions, faster resolution of your IT issues, and a partner invested in your long-term success.

What are the benefits of VC3’s managed IT services?

  • Flat-fee, predictable monthly costs 
  • Greater operational efficiency and employee productivity 
  • Minimal downtime 
  • 24/7 support from North American-based IT experts 
  • Advanced cybersecurity protections 
  • Proactive network monitoring and maintenance 
  • Regular software patching and updates
  • Regulatory compliance support 

How much do managed IT services cost?

Pricing varies by provider. Costs are typically based on the number of devices and the complexity of your network. We work with you to ensure your contract fits your needs—with no surprises. 

Related Resource: Managed IT Services Pricing Guide

How do I know if I’m choosing the right managed IT partner?

Whether you choose VC3 or not, here’s what to look for: 

  • Organization-focused outcomes: Will your MSP help you achieve your goals (and not just reactively fix tech issues)?
  • Proven process: Reliable results come from a repeatable, transparent approach.
  • Clear scope of services: You will know exactly what’s included—with no hidden fees.
  • Comprehensive support: Is your provider a true partner providing full IT support, or are they just handling pieces of IT—leaving you to deal with the rest?
  • Holistic approach to IT: The provider should understand how all technology areas work together to support your mission—rather than just fix isolated server and workstation issues without much knowledge about the rest of your environment. 

Does VC3 leverage AI to help deliver its managed IT services?

Yes—but only to streamline routine tasks and automate maintenance activities so that our human engineers can have more time to focus on your issues better. We use AI tools to help quickly read incoming tickets, categorize issues, and guide our technicians through routine tasks such as password resets or onboarding new users. AI also helps us to ensure that VC3 engineers handle complex tasks consistently, efficiently, and accurately. 

What Our Clients Are Saying

We hadn’t seen anyone like VC3 before.

I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.

Captain Jeff Swain
Isle of Palms Police Department, SC

Great working relationship.

We have such a great working relationship and we’re always talking about the next thing. Chris and VC3 are my trusted advisors.

Lucy Papp, CFO
Stollery Children's Hospital

They placed us in a position to better service our staff.

When it comes to establishing an effective IT infrastructure, consulting experienced professionals is the first and most important step. It is one we are glad to have taken with VC3 as they placed us in a position to better service our staff and the residents of our city.

Police Chief Christopher Hodge
City of Auburn, Georgia

VC3 has so far been the most enjoyable.

I've been working with outsourcing partners since 1998 and working with VC3 has so far been the most enjoyable and least painful experience.

 
Gabor Szentivanyi, Chief Information Officer
Kymera International

Our Strategic Advisor has always been a fantastic advocate for us.

Our Strategic Advisor has always been a fantastic advocate for us. If we do have issues, he’s a reasonable voice that is very good at seeing our perspective and helping us see it through.

Karl McCollester, IT Consultant
City of Sumter, SC

The capacity, skill set, and experience to help you AIM higher.

  • Fast Deployment

    Our streamlined onboarding process quickly transitions your organization to VC3’s proactive IT management platform—making sure our monitoring, maintenance, and support tools get up and running without delay.

  • Quick Responsive Support

    Our North American-based team resolves most issues remotely, with onsite engineers available when needed.

  • Predictable Costs

    Transparent, fixed monthly pricing means no budget surprises.

  • Strategic Alignment

    Technology planning guided by our Advisors supports your organization’s goals.

  • AI Innovative Driven Tools

    VC3 leverages AI to automate parts of the service request process, allowing our engineers to deliver faster and more reliable support.

  • Proactive, Long Term View

    We help you make strategic IT decisions that keep you efficient and secure—today and tomorrow.

No More Excuses

Files get deleted. Passwords are forgotten. It happens.

With VC3, your team always has someone to call—24/7. No long holds or endless waits. We staff our helpdesk around the clock, so help is always available. 

Never let technology issues hold you back again. 

See the organizations we've helped

Control Your IT Costs

No more unpredictable costs. You get unlimited, all-inclusive support for one flat monthly fee.

Get as much remote and onsite support as you need—with no surprise charges. 

We also help you plan annual and long-term budgets, so you know exactly what you’ll spend on IT now and in the future. 

Learn more about flat rate managed IT services

VC3 gets IT out of sight, out of mind, and out of your way.

1,100+ municipalities and 700+ businesses turn to VC3 to get out of the IT trenches and back to working on what matters.

<2
Hour

Response Time + Onsite Support

24/7
Support

From a Team of 100% North American-Based Experts

87 %
Average Reduction

in IT Incidents after 3 Months

450 +
Employees

98% of Employees Are Technical

Let's talk about how VC3 can help you AIM higher.