Data Backup and Disaster Recovery

Server failure? Flooding? A tornado? No problem—your data is safe. IT in a Box provides onsite data backup for quick recovery, and unlimited offsite data backup for worst-case scenario recovery after a major incident like a natural disaster. You also ensure the success of your data backups with our real-time monitoring to quickly address data backup issues and quarterly testing to verify your disaster recovery.

Modern looking server rack

Is your city headed for a disaster?

Too many cities still cannot say for sure that they can recover data or prevent data loss after an incident.

For example:

Maybe you have a manual process in place such as an external hard drive, flash drive, or consumer-grade data backup solution. But people can get distracted and forget to back up. Manual backups fail or data gets corrupted. And when do you have time to adequately test your data backup to ensure it works?

To address the risk of permanent data loss and decrease liability, IT in a Box provides you a data backup solution – including onsite and offsite backup options – to help you recover from a disaster.

Who endorses IT in a Box?

Alabama League of Municipalities logo

Call (334) 262-2566

Arkansas Municipal League logo

Call (501) 978-6106

Call (203) 946-3782

Georgia Municipal League Logo

Call (678) 686-6213

Iowa League of Cities logo

Call (515) 974-5316

Kentucky League of Cities logo

Call (800) 876-4552

Trusted

ALM’s, AML’s, CCM’s, GMA’s, Iowa League’s, and KLC’s technology solution for Alabama, Arkansas, Connecticut, Georgia, Iowa, and Kentucky towns & cities.

Tailored

Comprehensive technology products and services — from a new website to data backup — tailored to the unique needs of municipalities.

Affordable

Priced for towns & cities — from the smallest to the largest — with a predictable, flat monthly fee.

Data Backup and Disaster Recovery Features

Onsite data backup

IT in a Box gives you quick recovery—usually within minutes—of your data after less impactful events like a server failure.

Offsite data backup

IT in a Box allows you to recover data—quickly—after a worst-case scenario such as a natural disaster or a massive virus outbreak. We help cities become operational again within hours.

Periodic data backup testing

IT in a Box will recover your data after a disaster. So many cities do not test their data backups, and those backups may fail when you need your data most. We test quarterly to verify that your data backup is actually working. We’re not hoping we can recover your data, we know we can.

Real-time monitoring

Our senior, municipal-experienced engineers are always monitoring your data backups and quickly address issues when they occur.

Want to know more?

Data Backup Best Practices for a City Disaster

Data backup best practices for a city disaster preview

Over the years, we’ve written a great deal about data backup and disaster recovery best practices. Yet, stories are often an impactful way to understand the importance of a solid data backup and disaster recovery strategy for a city.

In this guide, you will:

  • Read about 6 realistic disaster scenarios that could happen to your city.
  • Get a chance to see if you can spot each scenario’s data backup errors before we reveal them.
  • Learn important data backup lessons related to each scenario.

Check out other IT in a Box features...

Cybersecurity and Computer Maintenance

We help guard your municipality against cyberattacks, viruses, ransomware, and data breaches by keeping your computers patched, protected, and healthy—24/7. Our management includes always-on monitoring and alerting for issues, enterprise-class antivirus protection, automated computer maintenance, ongoing software patching to keep you secure, and regular training to keep you and your staff on guard and alert.

24X7 Helpdesk

Every day of the week, our U.S.-based helpdesk team supports you in the office, working from home, or while you’re on the road. No entry-level or junior tech support. You speak to experienced senior engineers with years of municipal experience who help you address any IT issue ASAP—either remotely or onsite.

Data Backup and Disaster Recovery

Server failure? Flooding? A tornado? Ransomware? No problem—your data is safe. We provide onsite data backup for quick recovery, and unlimited offsite data backup for worst-case scenario recovery after a major incident like a natural disaster. You also ensure the success of your data backups with our real-time monitoring to quickly address data backup issues and quarterly testing to verify your disaster recovery.

Records / Document Management and Email

IT in a Box protects your records, documents, and email. We’ll apply your records retention schedules to your documents so that you can reliably archive, retain, access, and delete information—and we even help you process Open Records Requests. Plus, we provide you Microsoft Office 365 for your desktops.

Video Archiving

Does your police department rely heavily on squad car and body camera video recordings? With IT in a Box’s fixed monthly cost, towns and cities no longer need to buy additional expensive storage for video. That’s right! As your squad car and body camera video recordings continue to grow at a rapid pace, your storage costs do not change.

Policy and Compliance

To protect against cyberattacks and assist with audits, we help you adopt policies and best practices that educate your staff and make sure your technology helps you comply with state law. In addition to staff training, we shore up any compliance gaps by securing, documenting, regularly testing, and proactively managing all your technology. We will also help you create policies around software, application, vendor, network, wireless, physical, user, and remote access.

Website

We provide you a modern, custom-designed website that looks good and delivers the information your citizens need. Have as many website pages as you want including pages for town/city hall, public safety, parks and recreation, news, and events. Our website also features the ability to offer online payments and offers a user-friendly backend system so that you can add and update website information yourself. Or if you want, submit your website updates to us and we will post them for you.

Vendor Management and Procurement

Do you get frustrated wasting time on software support calls where you’re not sure if you’re resolving the problem? Our experienced staff steps in to take care of this dirty work. From resolving issues to even purchasing new computers for you, we will work with technology vendors directly so that you don’t lose hours and days on the phone.

Ready for Better IT?

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