IT in a Box®
Who guarantees IT services
based on your expectations?
- Cybersecurity and Computer Maintenance
- 24×7 Helpdesk
- Data Backup and Disaster Recovery
- Records / Document Management and Email
- Video Archiving
- Policy and Compliance
- Vendor Management and Procurement
ALM’s, CCM’s, GMA’s, Iowa League’s, and KLC’s technology solution for Alabama, Connecticut, Georgia, Iowa, and Kentucky towns & cities.
Comprehensive technology products and services — from a new website to data backup — tailored to the unique needs of municipalities.
Priced for towns & cities — from the smallest to the largest — with a predictable, flat monthly fee.
Who endorses IT in a Box?
Call (334) 262-2566
Call (203) 946-3782
Call (678) 686-6213
Call (515) 974-5316
Call (800) 876-4552
What does IT in a Box include?
Let's take a closer look at IT in a Box.
We help guard your municipality against cyberattacks, viruses, ransomware, and data breaches by keeping your computers patched, protected, and healthy—24/7. Our management includes always-on monitoring and alerting for issues, enterprise-class antivirus protection, automated computer maintenance, ongoing software patching to keep you secure, and regular training to keep you and your staff on guard and alert. Learn More About Cybersecurity and Computer Maintenance
Every day of the week, our U.S.-based helpdesk team supports you in the office, working from home, or while you’re on the road. No entry-level or junior tech support. You speak to experienced senior engineers with years of municipal experience who help you address any IT issue ASAP—either remotely or onsite. Learn More About Our 24×7 Helpdesk
Server failure? Flooding? A tornado? Ransomware? No problem—your data is safe. We provide onsite data backup for quick recovery, and unlimited offsite data backup for worst-case scenario recovery after a major incident like a natural disaster. You also ensure the success of your data backups with our real-time monitoring to quickly address data backup issues and quarterly testing to verify your disaster recovery. Learn More About Data Backup and Disaster Recovery
IT in a Box protects your records, documents, and email. We’ll apply your records retention schedules to your documents so that you can reliably archive, retain, access, and delete information—and we even help you process Open Records Requests. Plus, we provide you Microsoft Office 365 for your desktops. Learn More About Records / Document Management and Email
Does your police department rely heavily on squad car and body camera video recordings? With IT in a Box’s fixed monthly cost, towns and cities no longer need to buy additional expensive storage for video. That’s right! As your squad car and body camera video recordings continue to grow at a rapid pace, your storage costs do not change. Learn More About Video Archiving
To protect against cyberattacks and assist with audits, we help you adopt policies and best practices that educate your staff and make sure your technology helps you comply with state law. In addition to staff training, we shore up any compliance gaps by securing, documenting, regularly testing, and proactively managing all your technology. We will also help you create policies around software, application, vendor, network, wireless, physical, user, and remote access. Learn More About Policy and Compliance
We provide you a modern, custom-designed website that looks good and delivers the information your citizens need. Have as many website pages as you want including pages for town/city hall, public safety, parks and recreation, news, and events. Our website also features the ability to offer online payments and offers a user-friendly backend system so that you can add and update website information yourself. Or if you want, submit your website updates to us and we will post them for you. Learn More About Websites
Do you get frustrated wasting time on software support calls where you’re not sure if you’re resolving the problem? Our experienced staff steps in to take care of this dirty work. From resolving issues to even purchasing new computers for you, we will work with technology vendors directly so that you don’t lose hours and days on the phone. Learn More About Vendor Management and Procurement
Our Proven Process
You need a partner who goes beyond your IT needs. We understand your organization’s goals and your industry to create smarter technology solutions.
Imagine reliable IT that makes work easier and operations smoother. We reduce the number of issues, improve response time, and deliver solutions tailored to your goals.
You’re ready to get out of the IT business. We offer full-service IT management that feels like we’re right down the hall.
“Over the past few years, we have transitioned all of our IT functions to VC3 and found their service and pricing to be outstanding. They understand the local government market, and have served us well. We use them for disaster recovery service, systems maintenance, proactive support, and now for phone service. When we switched to VC3 from using a local IT vendor, we not only saw a reduction in the number and frequency of problems, we also saw improved response to service requests.”